Shift Supervisor - 575 Bellevue Square

Joe & the Juice / United States•Bellevue, WA

10d

About The Position

The Shift Supervisor helps keep the store operating smoothly and supports the store management team. The role focuses on leading shifts, delegating work, supporting the team, maintaining standards, and delivering a strong guest experience. The supervisor observes store traffic, assigns tasks, provides feedback, supports training and development, handles guest feedback professionally, monitors commercial targets, manages deliveries, and reports accurately.

Requirements

1–2 years of experience in a similar supervisory or team lead role.
Strong organizational and communication skills.
Ability to remain calm and lead under pressure.
Passion for people, service, and personal growth.
Proactive, hands-on approach and team-first mindset.
Must be at least 18 years of age.
Ability to stand for long periods.
Ability to lift between 50 and 60 lbs.
Ability to bend, stoop, crouch, and squat.
Ability to safely handle and use sharp objects.
Ability to work near and operate a hot grill.

Responsibilities

Ensure the Daily Concept Workflow (DCWF) is followed by observing store traffic, assigning tasks, and providing feedback.
Supervise and delegate daily checklists using the task-monitoring system; maintain a clean and safe store that meets Pink Standards, and promptly document and report issues.
Support new Juicers using the Knowledge – Training – Practice – Validation training approach.
Lead by example in creating warm, memorable guest interactions and handle in-store feedback professionally with a guest-first approach.
Monitor commercial targets during shifts, manage deliveries, report accurately, and guide the team in supporting store sales performance.