shift supervisor - Store# 28256, 3901 WALNUT ST

Starbucks Coffee Company•Philadelphia, PA

12d•$21 - $24•Onsite

About The Position

As a Shift Supervisor, you lead with craft and care to help make the coffeehouse a welcoming space for the community. You support the preparation of food and beverages to standard recipes or customer specifications and help direct and coordinate employees’ work. The role requires consistent attendance, flexible availability, customer-facing experience, and adherence to store operating, quality, cash-handling, safety, and security standards.

Requirements

Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation.
Be available to work flexible hours that may include early mornings, evenings, weekends, nights, and/or holidays.
Meet store operating policies and standards, including quality, cash handling, and store safety and security requirements, with or without reasonable accommodations.
At least six months of experience in a position requiring constant interaction with and fulfillment of customer requests.
At least six months of experience delegating tasks to other employees and/or coordinating the tasks of two or more employees.
Ability to direct the work of others.
Ability to learn quickly.
Effective oral communication skills.
Knowledge of the retail environment.
Strong interpersonal skills.
Ability to work as part of a team.
Ability to build relationships.

Responsibilities

Direct and coordinate the work of other employees, including delegating tasks or coordinating the tasks of two or more employees.
Prepare and coach the preparation of food and beverages according to standard recipes or customized customer requests.
Meet store operating policies and standards for beverage and food quality, cash handling, and store safety and security.
Create a warm and welcoming coffeehouse experience for customers and the community.

Benefits

Medical, dental, and vision insurance.
Basic and supplemental life insurance and other voluntary insurance benefits.
Short-term and long-term disability.
Paid parental leave and family expansion reimbursement.
Paid vacation, accrued after an introductory period; annual accrual is up to 40 hours (64 hours in California).
Sick time, accrued at one hour for every 25 or 30 hours worked, depending on work location.
Additional pay for working on one of eight observed holidays.
Eligible participation in a 401(k) retirement plan with employer match.
Discounted company stock program (S.I.P.) and Starbucks equity program (Bean Stock).
Quarterly bonus opportunity.
Incentivized emergency savings and financial well-being tools.
100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan.
Student loan management resources and access to other educational opportunities.
Backup care and DACA reimbursement.