shift supervisor - Store# 03372, TUMWATER CAFÃ‰

Starbucks Coffee Company•Olympia, WA

42d•$22 - $25

About The Position

As a Shift Supervisor, you will help create a warm, welcoming coffeehouse where customers can connect and enjoy quality coffee. You will lead each shift with craft and care, direct and coordinate other employees, and support the preparation of food and beverages to standard recipes or customized customer requests. The role requires meeting store operating, product quality, cash-handling, safety, and security standards.

Requirements

At least six months of experience in a position requiring frequent interaction with customers and fulfillment of customer requests.
At least six months of experience delegating tasks to other employees and/or coordinating tasks for two or more employees.
Ability to direct the work of others.
Ability to learn quickly.
Effective oral communication skills.
Knowledge of the retail environment.
Strong interpersonal skills.
Ability to work as part of a team.
Ability to build relationships.
Regular and consistent attendance and punctuality, with or without reasonable accommodation.
Availability to work flexible hours that may include early mornings, evenings, weekends, nights, and/or holidays.
Ability to meet store operating policies and standards, with or without reasonable accommodations.

Responsibilities

Direct the work of other employees and delegate or coordinate tasks.
Prepare and coach the preparation of food and beverages to standard recipes or customized customer requests, including changes to temperature, ingredient quantities, or ingredient substitutions.
Meet store operating policies and standards for quality beverages and food products, cash handling, and store safety and security.
Help create a welcoming coffeehouse experience for the community.

Benefits

Medical, dental, and vision insurance.
Basic and supplemental life insurance and other voluntary insurance benefits.
Short-term and long-term disability.
Paid parental leave and family expansion reimbursement.
Paid vacation that accrues after an introductory period.
Sick time.
Additional pay for working on one of eight observed holidays.
Eligible participation in a 401(k) retirement plan with employer match.
Discounted company stock program (S.I.P.) and Starbucks equity program (Bean Stock).
Quarterly bonus opportunity.
Incentivized emergency savings and financial well-being tools.
100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan.
Student loan management resources and access to other educational opportunities.
Backup care and DACA reimbursement.