shift supervisor - Store# 05655, MAIN & AUTO CENTER

Starbucks Coffee Company•Watsonville, CA
•$26 - $29

About The Position

As a Shift Supervisor, you will help create a warm and welcoming coffeehouse where every cup of coffee can spark connection. You will lead each shift with craft and care, helping make the coffeehouse a welcoming space for the community. The role includes preparing and coaching the preparation of food and beverages to standard recipes or customized customer requests, and supporting store operations and standards.

Requirements

  • Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation.
  • Be available to work flexible hours that may include early mornings, evenings, weekends, nights, and/or holidays.
  • Meet store operating policies and standards, including quality beverage and food products, cash handling, and store safety and security, with or without reasonable accommodations.
  • At least six months of experience in a position involving constant interaction with customers and fulfilling their requests.
  • At least six months of experience delegating tasks to other employees and/or coordinating the tasks of two or more employees.
  • Ability to direct the work of others.
  • Ability to learn quickly.
  • Effective oral communication skills.
  • Knowledge of the retail environment.
  • Strong interpersonal skills.
  • Ability to work as part of a team.
  • Ability to build relationships.

Responsibilities

  • Direct and delegate the work of other employees, including coordinating the tasks of two or more employees.
  • Prepare and coach the preparation of food and beverages to standard recipes or customized customer requests.
  • Meet store operating policies and standards for product quality, cash handling, and store safety and security.
  • Provide customer service and fulfill customer requests.

Benefits

  • Medical, dental, and vision insurance
  • Basic and supplemental life insurance and other voluntary insurance benefits
  • Short-term and long-term disability
  • Paid parental leave
  • Family expansion reimbursement
  • Paid vacation
  • Sick time
  • Additional pay for working on one of eight observed holidays
  • 401(k) retirement plan with employer match, for eligible partners
  • Discounted company stock program
  • Starbucks equity program (Bean Stock)
  • Quarterly bonus opportunity
  • Incentivized emergency savings
  • Financial well-being tools
  • Upfront tuition coverage for a first-time bachelor's degree through Arizona State University's online program, via the Starbucks College Achievement Plan
  • Student loan management resources and access to other educational opportunities
  • Backup care
  • DACA reimbursement
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