MAIN BANK SHIFT SUPERVISOR-CRRHC

COMANCHE•Devol, OK

1d•$19 - $0•Onsite

About The Position

The Main Bank Shift Supervisor efficiently operates cash-handling procedures for Comanche Nation Entertainment and is responsible for the shift operation, administration, maintenance, and protection of the casino bankroll. The role supports the casino’s efforts to provide guests with a superior entertainment experience. The supervisor monitors Main Bank/Cage staff, ensures adherence to casino policies and procedures, addresses employee or guest problems and grievances, makes critical decisions, follows the prescribed chain of command, and fosters a positive attitude toward staff, management, and guests. The position involves regular communication with coworkers and guests and use of a computer, office equipment, and money counters. Work takes place throughout the facility, where lighting may flash and noise levels range from quiet to loud. The workplace is under constant surveillance, and the role may involve exposure to contentious issues with guests and staff. The supervisor must be willing to work evenings, weekends, and holidays and in a smoke-filled environment. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Requirements

High school diploma or equivalent, including a Home School Certificate.
Two years of experience in a Main Bank.
Ability and willingness to work evenings, weekends, and holidays and in a smoke-filled environment.
Ability to lift, carry, or move objects weighing up to 50 pounds.
Ability to stand or sit for 50% or more of the scheduled shift.

Nice To Haves

Prior working experience in a casino environment is preferable.

Responsibilities

Maintain adequate coin and currency levels in all departments and in the Main Bank/Cage.
Coordinate and communicate policies and procedures to Main Bank/Cage personnel.
Ensure floor locations are adequately impressed and reconcile ATMs and kiosks.
Accurately balance the main bank.
Count and verify transactions and paperwork at the beginning and end of shifts.
Verify that coin shipments and currency bank deposits are prepared accurately and on time.
Prepare and complete job-related paperwork, including cash count sheets, coin transfers, bank summary sheets, jackpot payout check disbursements, and records for other valuable items.
Work as a Main Bank Cashier or Cage cashier as needed.
Review paperwork to ensure all documentation is properly completed.
Attend and satisfactorily complete assigned training.
Monitor Main Bank/Cage employees and ensure they follow casino policies and procedures.
Address employee or guest problems and grievances in the Main Bank/Cage departments as they arise.
Make critical decisions, follow the prescribed chain of command, and foster a positive attitude toward staff, management, and guests.
Perform other duties as assigned.