Cage - Main Bank
About The Position
Valley View Casino & Hotel is seeking a Cage - Main Bank team member to join their winning team. This role is responsible for furnishing Cashiers in the Cage and Slot Department with money in exchange for chips and gaming tickets. The team member will work under general supervision, relying on limited experience and pre-established guidelines to accomplish goals. Valley View Casino & Hotel is recognized as one of San Diego's Best Places To Work, offering a fun and exciting environment with benefits focused on the team member, their family, and their lifetime goals. The company is deeply rooted in the community and reflects a proud heritage of enterprise and opportunity, with team members forming the foundation of their operations.
Requirements
- High School Diploma or GED equivalent.
- Excellent communication skills.
- Extremely numbers-oriented and computer-literate.
- Ability to speak and understand the English language.
- Ability to read and interpret documents such as instructions, guidelines, policies and procedure manuals.
- Ability to write routine reports and correspondence.
- Ability to work with mathematical concepts.
- Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
- Ability to define problems, collects data, establish facts, and draw valid conclusions.
- Ability to use commonsense understanding to interpret and carry an extensive variety of instructions in written, oral and/or diagram form.
- Must use good judgment when providing information to guests.
- Must display the ability to maintain positive guest relations at all times.
- Responsible for maintaining a consistent, regular attendance record.
- Responsible for conducting all responsibilities in a professional and ethical manner.
- Must apply for, receive, and maintain a Gaming License from the Tribal Gaming Agency.
- Must successfully pass a drug screening test.
- Must be able to successfully pass applicable auditions or skill testing.
Nice To Haves
- Previous college courses in Banking, Financing or related area.
- Ability to understand oral and verbal communication while using Valley View Casino & Hotel’s communication tools which include but are not limited to radios, cell phones, and or email.
Responsibilities
- Furnish Cashiers in the Cage and Slot Department Team Members with money in exchange for chips and gaming tickets.
- Maintain positive guest relations at all times, resolving guest complaints and ensuring guest satisfaction.
- Greet guests in a courteous and caring manner using personalized service.
- Adhere to performance standards, company policies and procedures, as they relate to the department.
- Assist various departments in counting gratuities.
- Verify all money drops and deposit money into appropriate accounts.
- Reconcile accounts.
- Process markers, returned checks and guest deposits.
- Handle kiosk guest disputes and ensure that kiosks have enough currency and coin to remain functional.
- Pay out large jackpots.
- Maintain various records of Main Bank activities.
- Count and balance gaming tokens and foreign chips.
- Pull and count mutilated money, preparing it to be returned to the bank.
- Facilitate the flow of information by attending regularly scheduled departmental meetings.
- Maintain accuracy and thoroughness of departmental records and reports.
- Perform other duties as assigned by Director of Cage Operations and Cage Manager.
Benefits
- Amazing benefits that focus on you, your family and helping you reach your lifetime goals!
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
