Shift Supervisor - Roseville Galleria Kiosk

Blue Bottle Coffee • Roseville, CA

20h

About The Position

Blue Bottle Coffee is hiring a Shift Supervisor for its Roseville Galleria Kiosk. The Shift Supervisor is an integral member of the leadership team who helps deliver exceptional hospitality and coffee, uphold Cafe standards, and achieve business objectives. The role supports a culture of continuous learning and motivates team members to refine their skills and performance. The position influences team outcomes without having direct reports.

The role combines guest service and coffee preparation with operational leadership. The Shift Supervisor oversees service flow, supports cafe operations and improvement, manages inventory-related tasks and cash handling, trains team members, and helps ensure safety, cleanliness, quality, and efficiency. The position also contributes to sustainability objectives and fosters a safe, respectful, and learning-oriented workplace.

The work involves standing and walking for extended periods, using hands for precise tasks, bending and reaching, and lifting or moving items weighing up to 50 pounds. It may also involve climbing and exposure to elevated temperatures from food and beverage equipment and cooler temperatures in refrigerated spaces.

Compensation starts at $21.25 per hour, plus tips averaging approximately $5–$9 per shift hour.

Requirements

• 6 months to 1 year of supervisory experience or team leadership experience.
• Completed Blue Bottle Academy’s Barista training and validation program, or ability to complete it within 90 days after hire.
• Current food safety certification required for the work state and role, or ability to obtain it within 30 days after hire.
• Basic math and computer skills.
• Flexible schedule and availability to work mornings, evenings, weekends, and holidays.
• Eligible to work in the United States.
• At least 18 years of age.
• Ability to stand and walk for long periods.
• Ability to use hands for reaching, gripping, turning, and precision work.
• Ability to squat, bend, twist, and reach below waist level or above the shoulders as needed.
• Ability to lift, push or pull, carry, and/or move up to 50 pounds.
• Ability to climb ladders, stairs, and ramps and navigate uneven floors or surfaces as needed.
• Ability to smell and taste, and to listen and speak.

Responsibilities

• Contribute to sales growth initiatives and demonstrate comprehensive knowledge of Cafe expenditures.
• Support cafe operations and continuous improvement in an assigned operational area, helping ensure effective routines, processes, and tools are in place.
• Oversee service flow to maintain safety, cleanliness, quality, and efficiency.
• Perform operational support duties such as ordering, receiving, and managing inventory.
• Follow Leader on Duty processes and checklists, strategically deploy staff, oversee breaks, and ensure exceptional hospitality and adherence to beverage and food preparation standards.
• Facilitate onboarding and training for new team members.
• Handle cash and make daily deposits.
• Address guest concerns promptly.
• Report incidents of illness and injury according to protocol.
• Guide team members on new menu offerings and operational procedures.
• Lead efforts toward company-wide sustainability objectives and engage the team in those initiatives.
• Prepare and serve beverages and food items to high-quality standards.
• Supervise high-performing team members.
• Model high standards, seek continuous improvement, and lead with Omotenashi in mind.
• Encourage curiosity and ongoing learning by participating in tastings, cuppings, and training sessions.
• Ensure compliance with company standards and safety protocols, using constructive feedback and support to promote a safe and respectful workplace.
• Help create excellent guest experiences through coffee, food, and hospitality.

Benefits

• Comprehensive health, dental, and vision coverage for eligible employees starting on the first day.
• Coffee training and continuing education.
• Free membership in the Specialty Coffee Association of America and discounts on events.
• 401(k) plan.
• Paid time off and paid volunteer hours.
• 50% discount on products online and in cafes.
• Two free drinks during shifts for cafe team members.
• Flexible spending account and commuter benefits.
• Employee Assistance Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed