shift supervisor - Store# 02644, HENDERSON

Starbucks Coffee Company•Upper Arlington, OH

11d•$20 - $23•Onsite

About The Position

As a Shift Supervisor at Starbucks, you will lead with craft and heart to make the coffeehouse a warm, welcoming space for the community. You will help create meaningful customer experiences and support the preparation of beverages and food to Starbucks standards, while directing and coordinating other employees’ work. Starbucks describes the role as an opportunity to grow through developmental experiences and offers eligible partners a range of benefits and educational opportunities.

Requirements

At least six months of experience in a position involving constant interaction with and fulfillment of customer requests.
At least six months of experience delegating tasks to other employees and/or coordinating the tasks of two or more employees.
Ability to direct the work of others.
Ability to learn quickly.
Effective oral communication skills.
Knowledge of the retail environment.
Strong interpersonal skills.
Ability to work as part of a team.
Ability to build relationships.
Regular and consistent attendance and punctuality, with or without reasonable accommodation.
Availability to work flexible hours, which may include early mornings, evenings, weekends, nights, and/or holidays.
Ability to meet store operating policies and standards, with or without reasonable accommodations.

Responsibilities

Prepare and coach the preparation of food and beverages to standard recipes or customized customer requests, including changes to temperature, ingredient quantities, or substituted ingredients.
Direct the work of others and delegate or coordinate tasks among employees.
Meet store operating policies and standards for product quality, cash handling, and store safety and security.
Provide customer service and help create a welcoming coffeehouse environment.

Benefits

Medical, dental, and vision insurance.
Basic and supplemental life insurance and other voluntary insurance benefits.
Short-term and long-term disability.
Paid parental leave and family expansion reimbursement.
Paid vacation, accrued after an introductory period; accrual and annual limits vary by work location.
Sick time, accrued according to hours worked and work location.
Additional pay for working on one of eight observed holidays.
Eligible participation in a 401(k) retirement plan with employer match.
Discounted company stock program (S.I.P.) and Starbucks equity program (Bean Stock).
Quarterly bonus opportunity.
Incentivized emergency savings and financial well-being tools.
100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan.
Student loan management resources and access to other educational opportunities.
Backup care and DACA reimbursement.