Davis - Shift Supervisor
About The Position
As a Team Lead (Shift Supervisor) at Philz, you supervise daily shift activities and support a dynamic team. You motivate and inspire team members while setting expectations for superior service and drink quality, and help create a welcoming environment. You are expected to embody Philz’s core values: “Obsess Over Customers & Team,” “In Pursuit of Better,” and “Be Kind & Keep it Real.” The role includes supporting team members, customers, and local community relationships; assisting the Store Leader with operational and administrative duties; supporting training for promotions and new hires; and helping implement and maintain safety programs. Philz describes its workplace as inclusive, fun, creative, and vibrant, with flexibility in scheduling. Previous supervisory experience in a fast-paced food and beverage environment is preferred, while prior barista experience is not required; training is provided for candidates with a passion for people and willingness to learn. The estimated starting base hourly rate is $22.55 to $24.55. Team Members participate in a tip pool and may earn an average of $6.00 additional per hour. Benefits and support programs are also offered.
Requirements
- Passion for people and willingness to learn.
- Ability to operate a variety of machines, tools, and equipment.
- Visual acuity to make general observations regarding safety and accuracy of work.
- Ability to remain in a stationary position for a minimum of 3 hours.
- Ability to stand, walk, stoop, and kneel.
- Ability to lift up to 50 pounds intermittently and lift 3 pounds to shoulder height repetitively.
- Ability to grasp, finger, and reach.
- Ability to express or exchange information by spoken word.
Nice To Haves
- Previous supervisory experience in a fast-paced food and beverage environment is preferred.
- Previous barista experience is not required; training is provided.
Responsibilities
- Supervise the daily activities of shifts and support the team.
- Place team members in roles suited to their strengths and shift needs.
- Handcraft drinks alongside Baristas and model quality and care.
- Build relationships with customers and the local community.
- Assess team members’ performance, including service and drink quality.
- Hold team members accountable to scheduled shifts, ensure called-out shifts are covered, and ensure breaks and lunches are provided.
- Communicate team members’ performance to Store Leaders and other Shift Supervisors.
- Support promotions and new hires through in-store training.
- Help the Store Leader carry out operational and administrative duties.
- Help implement and maintain Philz safety programs.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Company-paid basic life insurance
- Optional family life insurance
- 401(k) with company match
- Flexible spending accounts
- Commuter benefits
- Mental health support
- Holiday pay
- Vacation and sick time
- Team Member discounts
- Free drinks and discounted beans
- Philz merchandise
- Opportunities for growth and advancement
- Tip pool; team members may earn an average of $6.00 additional per hour
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
