shift supervisor - Store# 55147, MARTINSBURG, FOXCROFT AVENUE

Starbucks Coffee Company•Martinsburg, WV

13d•$19 - $22

About The Position

As a Shift Supervisor, you will lead with craft and heart to make the coffeehouse a warm, welcoming space for the community. You will help create meaningful customer connections, prepare and coach the preparation of food and beverages to standard recipes or customized customer requests, and support store operations. Starbucks describes the role as part of a growth journey supported by developmental experiences and benefits.

Requirements

At least six months of experience in a position involving constant interaction with customers and fulfillment of their requests.
At least six months of experience delegating tasks to other employees and/or coordinating the tasks of two or more employees.
Ability to direct the work of others.
Ability to learn quickly.
Effective oral communication skills.
Knowledge of the retail environment.
Strong interpersonal skills.
Ability to work as part of a team.
Ability to build relationships.
Regular and consistent attendance and punctuality, with or without reasonable accommodation.
Availability to work flexible hours, including early mornings, evenings, weekends, nights, and/or holidays.
Ability to meet store operating policies and standards, with or without reasonable accommodations.

Responsibilities

Direct the work of other employees and delegate or coordinate tasks.
Prepare and coach the preparation of food and beverages according to standard recipes or customized customer requests, including recipe changes such as temperature, ingredient quantities, or substitutions.
Meet store operating policies and standards for product quality, cash handling, and store safety and security.
Provide customer service by interacting with customers and fulfilling their requests.

Benefits

Medical, dental, and vision insurance.
Basic and supplemental life insurance and other voluntary insurance benefits.
Short-term and long-term disability.
Paid parental leave and family expansion reimbursement.
Paid vacation that accrues after an introductory period, with annual accrual amounts varying by location.
Accrued sick time, with accrual rates depending on work location.
Additional pay for working on one of eight observed holidays.
Eligible participation in a 401(k) retirement plan with employer match.
Discounted company stock program (S.I.P.).
Starbucks equity program (Bean Stock).
Quarterly bonus opportunity.
Incentivized emergency savings and financial well-being tools.
100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan.
Student loan management resources and access to other educational opportunities.
Backup care and DACA reimbursement.