shift supervisor - Store# 64723, WHIPPLE AVENUE NW

Starbucks Coffee Company•Canton, OH

9d•$20 - $23

About The Position

As a Shift Supervisor, you will lead with craft and heart to make the coffeehouse a warm, welcoming space for the community. You will help create meaningful customer moments and support the preparation of coffee, beverages, and food to Starbucks standards or to customers’ specifications. The role includes directing and coordinating the work of other employees and meeting store operating policies and standards.

Requirements

At least six months of experience in a position requiring constant interaction with and fulfillment of customer requests.
At least six months of experience delegating tasks to other employees and/or coordinating the tasks of two or more employees.
Ability to direct the work of others.
Ability to learn quickly.
Effective oral communication skills.
Knowledge of the retail environment.
Strong interpersonal skills.
Ability to work as part of a team.
Ability to build relationships.
Regular and consistent attendance and punctuality, with or without reasonable accommodation.
Availability to work flexible hours that may include early mornings, evenings, weekends, nights, and/or holidays.

Responsibilities

Direct and coordinate the work of other employees.
Prepare and coach the preparation of food and beverages according to standard recipes or customer-requested customizations.
Meet store operating policies and standards for product quality, cash handling, and store safety and security.
Provide customer service by interacting with customers and fulfilling their requests.

Benefits

Medical, dental, and vision insurance.
Basic and supplemental life insurance and other voluntary insurance benefits.
Short-term and long-term disability.
Paid parental leave.
Family expansion reimbursement.
Paid vacation that accrues after an introductory period.
Sick time.
Additional pay for working on one of eight observed holidays.
Eligible participation in a 401(k) retirement plan with employer match.
Discounted company stock program (S.I.P.) and Starbucks equity program (Bean Stock).
Quarterly bonus opportunity.
Incentivized emergency savings and financial well-being tools.
Upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan.
Student loan management resources and access to other educational opportunities.
Backup care and DACA reimbursement.