SHIFT SUPERVISOR (DAY)

Braum's•SHAWNEE, OK

About The Position

Braum’s Shift Supervisors execute the company’s brand strategy and promote its vision, mission, and values to deliver a strong customer experience and maximize sales. They recognize the importance of employees and help strengthen the team’s contribution to store goals. This role oversees shift operations across food service, the grocery market, and fountain sales, and supports implementation of store policies and practices. The position has a rotating three-week schedule, with workdays that vary and an expected 45-hour workweek. The stated shift is 5:30 a.m. to 3:00 p.m. The Shift Supervisor reports to the Assistant Manager. Hourly compensation is $14.50–$15.00, with an annual equivalent listed as $35,500–$37,000.

Requirements

At least 1 year of experience.
Retail experience.
High school diploma or G.E.D.
Must be at least 21 years old.
Must have a valid driver’s license.
Customer focus.
Strong work ethic and high standards for integrity.
A positive approach to training, developing, and interacting with team members.
Ability to build a successful team and an environment of trust.
Ability to adapt to customer and employee needs and store conditions.
Ability to communicate effectively with leadership team members.
Follow-up and follow-through discipline.
Ability to initiate action and achieve goals.
Organized, detail-oriented, and able to follow practices and procedures.
A criminal background check and job-fit assessment are required as part of onboarding.

Responsibilities

Teach, coach, and provide leadership to store crew members.
Maximize store sales through customer satisfaction and food quality.
Oversee shift operations for food service, the grocery market, and fountain sales.
Help monitor inventory and supply levels, kitchen equipment, safety, and cleanliness as needed.
Share responsibility for ensuring that Braum’s store policies and practices are implemented and followed.
Contribute to achieving unit goals and delivering a strong customer experience.