Shift Supervisor (Overnight)

Samaritan Daytop Village•Queens, NY

5d•Onsite

About The Position

The Shift Supervisor supports daily shelter operations by ensuring client services run smoothly, safely, and on time. Working under the Operations Coordinator, the supervisor oversees activities and schedules, facility safety and cleanliness, client appointments, and staff compliance with health, safety, and privacy requirements. The role includes conducting safety checks, leading fire drills and evacuations, and administering or observing screenings when program policy requires. This is a full-time, non-exempt position in Elmhurst, Queens, with a regular Tuesday–Saturday schedule from 12 a.m. to 8 a.m. The hourly rate is $24.97, annualized at 35 hours per week to $45,449. Compensation depends on experience and credentials. Candidates without a current FDNY-80 (F-80) Certificate of Fitness must be able to obtain it within 90 days of hire and be willing to obtain CPR and food-handling certifications as needed.

Requirements

High school diploma or GED.
At least 2 years of experience in human services.
Ability and willingness to obtain the FDNY F-80 Certificate of Fitness within 90 days of hire if not already certified.
Willingness to obtain CPR and NYC Food Handler’s certifications as needed.
Availability to work varied shifts, including evenings and weekends.
Strong communication, teamwork, and interpersonal skills.
Reliability, organization, and ability to manage multiple tasks in a fast-paced setting.
Empathy, discretion, and professionalism when handling sensitive situations.

Nice To Haves

Experience working with individuals experiencing homelessness or substance use issues.

Responsibilities

Supervise the shelter environment to ensure rules are followed, the facility remains safe and clean, and interactions are positive.
Conduct regular safety and room checks and lead fire drills and evacuations.
Monitor kitchen and food preparation if food service staff are unavailable.
Manage the daily schedule of activities and ensure services and events take place as planned, with participants and staff in the appropriate locations.
Oversee client appointments by reviewing schedules, dispatching vehicles, distributing carfare, and assigning escorts as needed.
Administer breathalyzer tests or observe urine collection when required by program policy.
Monitor clients returning from outside appointments.
Ensure paperwork is accurate and complete.
Maintain compliance with confidentiality and privacy regulations, including 42 CFR and HIPAA.