shift supervisor - Store# 68419, HOMER ADAMS AND BUCKMASTER

Starbucks Coffee Company•Alton, IL

6d•$19 - $22

About The Position

As a Shift Supervisor at Starbucks, you will help create a warm and welcoming coffeehouse where customers can connect and enjoy quality coffee. You will lead a shift with craft and care, direct and coordinate the work of other employees, and help ensure the store meets operating standards. The role includes preparing and coaching the preparation of food and beverages, serving customers, and supporting store safety, security, and cash-handling practices.

Requirements

At least six months of experience in a position involving frequent interaction with customers and fulfilling their requests.
At least six months of experience delegating tasks to other employees and/or coordinating the tasks of two or more employees.
Ability to direct the work of others.
Ability to learn quickly.
Effective oral communication skills.
Knowledge of the retail environment.
Strong interpersonal skills.
Ability to work as part of a team.
Ability to build relationships.
Available to work flexible hours that may include early mornings, evenings, weekends, nights, and/or holidays.
Ability to meet store operating policies and standards, including quality, cash handling, and store safety and security, with or without reasonable accommodation.
Ability to prepare and coach preparation of food and beverages to standard recipes or customized for customers.

Responsibilities

Direct and coordinate the work of other employees during a shift.
Prepare and coach the preparation of food and beverages according to standard recipes or customer customizations.
Fulfill customer requests and help create a welcoming coffeehouse environment.
Meet store operating standards for beverage and food quality, cash handling, and safety and security.
Maintain regular and consistent attendance and punctuality.

Benefits

Medical, dental, and vision insurance
Basic and supplemental life insurance and other voluntary insurance benefits
Short-term and long-term disability
Paid parental leave
Family expansion reimbursement
Paid vacation
Sick time
Additional pay for working on one of eight observed holidays
401(k) retirement plan with employer match for eligible partners
Discounted company stock program (S.I.P.)
Starbucks equity program (Bean Stock)
Quarterly bonus opportunity
Incentivized emergency savings and financial well-being tools
Upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan
Student loan management resources and access to other educational opportunities
Backup care
DACA reimbursement