shift supervisor - Store# 65356, FULTON ST & HWY 10 - WAUPACA

Starbucks Coffee Company • Waupaca, WI

8d • $19 - $22

About The Position

As a Shift Supervisor, you will help create a warm and welcoming coffeehouse where each cup of coffee sparks connection. You will lead with craft and heart, support the preparation of food and beverages to Starbucks standards, and help make the coffeehouse a welcoming space for the community. The role includes directing and coordinating the work of other employees and meeting store operating policies and standards.

Requirements

• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation.
• Be available to work flexible hours that may include early mornings, evenings, weekends, nights, and/or holidays.
• Meet store operating policies and standards, including those for quality beverages and food products, cash handling, and store safety and security, with or without reasonable accommodations.
• At least six months of experience in a position requiring constant interaction with and fulfillment of customer requests.
• At least six months of experience delegating tasks to other employees and/or coordinating the tasks of two or more employees.
• Ability to direct the work of others.
• Ability to learn quickly.
• Effective oral communication skills.
• Knowledge of the retail environment.
• Strong interpersonal skills.
• Ability to work as part of a team.
• Ability to build relationships.

Responsibilities

• Direct and coordinate the work of other employees.
• Prepare and coach the preparation of food and beverages according to standard recipes or customer customizations.
• Meet store operating policies and standards for product quality, cash handling, and store safety and security.
• Provide customer service, including interacting with customers and fulfilling their requests.

Benefits

• Medical, dental, and vision insurance
• Basic and supplemental life insurance and other voluntary insurance benefits
• Short-term and long-term disability
• Paid parental leave
• Family expansion reimbursement
• Paid vacation
• Sick time
• Additional pay for working on one of eight observed holidays
• Eligible participation in a 401(k) retirement plan with employer match
• Discounted company stock program (S.I.P.)
• Starbucks equity program (Bean Stock)
• Quarterly bonus opportunity
• Incentivized emergency savings
• Financial well-being tools
• 100% upfront tuition coverage for a first-time bachelor's degree through Arizona State University's online program via the Starbucks College Achievement Plan
• Student loan management resources
• Access to other educational opportunities
• Backup care
• DACA reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed