Shift Supervisor-Temporary

Trulieve•Niceville, FL

10d•Onsite

About The Position

The Shift Supervisor assists the General Manager and Assistant General Manager with leading and supervising store personnel, achieving key performance metrics, and ensuring efficient daily store operations. The role is responsible for regulatory compliance and delivering an exceptional customer experience. It is a temporary retail position reporting to the General Manager, with pay listed at $16.50 per hour. The schedule may be flexible according to store needs, up to 40 hours per week, and requires availability for evenings, weekends, and holidays.

Requirements

High school diploma.
Prior cash-handling experience.
Strong interpersonal skills and professionalism, including the ability to communicate with all levels of management and staff and maintain confidentiality and discretion.
Conversational English sufficient to work effectively with customers and team members, operate electronic equipment, understand safety procedures, and use telecommunication devices.
Ability to interact respectfully and politely with customers and team members.
Valid driver's license and passing MVR background check for delivery locations only.
Must pass level 1 and level 2 background checks.
Must be at least 21 years of age.
Ability to function independently, flexibility, personal integrity, and ability to work effectively with residents, personnel, and support agencies.
Ability to work with patrons of different ages and abilities, including people experiencing emotional distress or displaying a hostile attitude.

Nice To Haves

Prior management experience, preferably in retail and/or customer service.

Responsibilities

Perform key-holding supervisor duties related to opening and closing procedures and provide basic supervision of staff and retail processes.
Maintain brand standards in visual merchandising.
Ensure consistent compliance with state-specific regulations.
Review and communicate company SOPs, ensure compliance, and communicate changes to employees.
Coach, train, and develop team members in company service standards and accountability toward objectives.
Monitor and maintain store inventory.
Handle and resolve patient issues and escalations.
Maintain professional working relationships with business partners.
Maintain strict confidentiality and compliance.
Perform other tasks assigned by management.