East Side - Shift Supervisor

Ian • Milwaukee, WI

2d • Onsite

About The Position

Ian's Pizza is hiring a Shift Supervisor for its East Side restaurant. The supervisor leads the team and keeps shifts running smoothly in a fast-paced, high-volume restaurant. The role serves customers, supports kitchen operations, dispatches delivery drivers, and upholds food and service standards. It also assigns staffing, oversees shift checklists, manages tip payouts, trains new team members, helps roll out programs, policies, and products, and keeps the restaurant clean, stocked, and ready for service. Supervisors are expected to step in wherever needed during a shift.

The restaurant is open Friday and Saturday from 11 a.m. to 2:30 a.m. and Sunday through Thursday from 11 a.m. to midnight. Example shifts include lunch (10 a.m.–5 p.m.), weekday dinner (5 p.m.–1:30 a.m.), weekend dinner (4 p.m.–10 p.m.), and weekend late night (5/10 p.m.–4 a.m.). Ideal candidates are available for weekday dinners and any weekend shifts. One weekend late-night shift per week is required. Part-time or full-time hours are available.

Requirements

• At least 6 months of supervisory experience in the food or beverage industry.
• Able to stand, walk, and be on your feet for long periods.
• Able to lift up to 30 pounds regularly and up to 50 pounds occasionally.
• Able to work with common allergens such as gluten, dairy, and eggs.
• Comfortable using ovens, knives, and other kitchen equipment.
• Comfortable working in varying temperatures and in loud, fast-paced restaurant environments.
• Must be at least 18 years old.
• Must be authorized to work in the U.S.; identification is required at orientation.
• One weekend late-night shift per week is required.

Nice To Haves

• Availability for weekday dinner shifts (5 p.m.–1:30 a.m.) and any weekend shifts.

Responsibilities

• Lead the team and keep shifts running smoothly from start to finish.
• Serve customers and support kitchen operations.
• Dispatch delivery drivers.
• Maintain high standards for food and service.
• Assign staffing and oversee shift checklists.
• Manage tip payouts.
• Help train new team members.
• Help roll out new programs, policies, and products.
• Keep the restaurant clean, stocked, and ready for service.
• Step in wherever needed to keep the shift on track.

Benefits

• Tips and late-night and Sunday bonus pay.
• Offsite event opportunities with excellent tips.
• Eligibility for a twice-annual bonus pool.
• Health and dental insurance and paid time off for full-time employees.
• Retirement benefits with up to a 3% match.
• Flexible schedules.
• Free pizza.
• A $250 referral bonus when a referred person joins the team.
• An inclusive and supportive crew.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: No Education Listed