shift manager - Store# 59377, SPRINGFIELD, BOSTON RD

Starbucks Coffee Company•Springfield, MA

18d•$21 - $26

About The Position

The Shift Manager leads a store shift and prepares for further development within Starbucks. Through hands-on experience, mentorship, and training, the role develops skills in running a multi-million-dollar business, leading a team, and creating a warm, welcoming space for the community. The position emphasizes meaningful customer connections, team leadership, and growth through developmental experiences.

Requirements

One year of retail or customer service management experience; two years preferred, or at least four years of U.S. military service.
One year of experience supervising others, teambuilding, and coaching.
Strong organizational, interpersonal, and problem-solving skills.
Entrepreneurial mentality and experience in a sales-focused environment.

Responsibilities

Lead a store shift and supervise the work of others.
Build and coach a team.
Help run a multi-million-dollar business.
Create a warm and welcoming space for the community.
Provide customer service in a sales-focused environment.

Benefits

Medical, dental, and vision insurance.
Basic and supplemental life insurance and other voluntary insurance benefits.
Short-term and long-term disability.
Paid parental leave and family expansion reimbursement.
Paid vacation, accrued after an introductory period.
Sick time.
Additional pay for working on one of eight observed holidays.
Eligible participation in a 401(k) retirement plan with employer match.
Discounted company stock program (S.I.P.) and Starbucks equity program (Bean Stock).
Incentivized emergency savings and financial well-being tools.
Upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan.
Student loan management resources and access to other educational opportunities.
Backup care and DACA reimbursement.