Shift Manager - Palomar

Super Star Car Wash • Chula Vista, CA

4d

About The Position

Super Star Car Wash is an industry-leading provider of car wash, detail, and lubrication services. Shift Managers are operational leaders responsible for daily business execution and, as Manager-on-Duty, are accountable for onsite culture, team performance, safety, service execution, and the overall guest experience. The role suits leaders who thrive in fast-paced environments, enjoy developing people, and want a pathway to higher-level operational leadership. Shift Managers rotate through defined focus areas to build leadership, business, and operational skills.

The position includes leading shift operations; coaching and developing team members; upholding safety, company policies, brand, and cleanliness standards; and supporting people and staffing, sales and training, and operations and tunnel leadership. The role involves working outdoors in all weather conditions and performing prolonged standing and walking, manual tasks, equipment operation, and sustained activity throughout the shift.

Requirements

• At least 18 years of age.
• High school diploma or GED.
• At least 1 year of supervisory or leadership experience.
• Demonstrated ability to lead teams, make decisions, and drive results.
• High integrity and professionalism.
• Strong communication and problem-solving skills.
• Ability to motivate, coach, and hold others accountable.
• Comfort working outdoors in all weather conditions.
• Energy, adaptability, and a hands-on leadership style.

Nice To Haves

• Retail, hospitality, or car wash experience.

Responsibilities

• Own daily shift execution, including staffing, business flow, safety, and service standards.
• Serve as Manager-on-Duty and resolve guest and team issues with confidence and discretion.
• Ensure smooth shift transitions through clear communication and follow-through.
• Execute opening and closing procedures and maintain operational readiness.
• Lead, coach, and hold team members accountable to operational standards.
• Provide hands-on coaching and recognize team members.
• Support training completion and promote engagement and accountability.
• Model company values and enforce policies and procedures.
• Identify safety risks proactively and address issues immediately.
• Ensure consistent execution of brand and cleanliness standards.
• Support scheduling, onboarding, attendance tracking, performance documentation, and training compliance as part of the People & Staffing Leadership rotation.
• Support team training, sales-behavior coaching, certification, and identification of development gaps as part of the Sales & Training Leadership rotation.
• Support site cleanliness, equipment readiness, preventive maintenance coordination, and lot organization as part of the Operations & Tunnel Leadership rotation.

Benefits

• Medical, dental, and vision coverage.
• Short-term disability, long-term disability, and life insurance options.
• 401(k) eligibility with company match.
• Free unlimited car washes.
• Accrued vacation time.
• Sick time in accordance with state law.
• Tuition reimbursement.
• Clear career path into higher levels of operations leadership.
• Hands-on leadership experience with real decision-making authority.
• Supportive leadership team and structured development opportunities.
• Stable, growing company with a people-first culture.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED