Shift Manager

AES Restaurant Group•Lenoir City, TN

11d

About The Position

AES Restaurant Group, LLC is an Arby’s franchisee operating restaurants across 344 locations in 20 states. The company describes itself as goal-oriented and guided by the value “Attitude Equals Success.” The Shift Manager oversees restaurant operations and directs team members during assigned shifts to ensure outstanding service and guest satisfaction. The role has full accountability for restaurant operations during shifts when management is not present and works with the General and Assistant Managers to achieve restaurant performance goals. The posting mentions part-time shifts and lists health insurance, PTO, and an employee rewards and recognition program.

Requirements

Have a reliable vehicle and a valid driver’s license.
Be ServSafe certified or capable of obtaining certification.
Be able to work in warm and cold temperatures.
Be able to stand for 8–10 hours.
Be able to lift up to 50 pounds.
Be able to climb ladders for general maintenance.
Be able to bend, squat, twist, pull, and reach.
Demonstrate respectful communication, coaching and developing others, emotional resilience and patience, leadership, and the ability to work in a fast-paced environment and think on one’s feet.
Maintain high standards of integrity and customer satisfaction.

Responsibilities

Oversee restaurant operations and direct team members during assigned shifts.
Ensure team members provide outstanding service and satisfy guests.
Assist management with training and coaching team members.
Use AES systems and tools to run the restaurant across shifts, including the Systems Board and RTI Task Lists.
Implement restaurant controls, particularly cash and inventory controls.
Set and meet restaurant goals for service, operations, and financial results.
Work with the General and Assistant Manager to achieve goals for restaurant operations, guest satisfaction, customer service, speed of service, quality control, and workplace safety.
Follow government regulations, employment law, food safety requirements, and operations policies.
Implement accounting controls.
Manage restaurant operations, P&L, food costs, and labor costs.