Shift Manager - Pasadena

Urth Payroll Services, Inc. • Pasadena, CA

4d • $0 - $28

About The Position

Urth Caffé is seeking a Shift Manager to lead and empower the cafe team to deliver exceptional guest experiences. The role helps ensure smooth cafe operations, high-quality food and beverage production, and a warm, welcoming environment. The Shift Manager leads by example, supports team development, contributes to sales goals, and helps maintain Urth Caffé’s service and quality standards.

Responsibilities

• Foster a positive, friendly, and energetic atmosphere for guests and team members.
• Lead by example and inspire the team’s passion for Urth Caffé’s products, values, and service.
• Motivate and guide the team, fostering teamwork and collaboration.
• Provide regular coaching and training to help team members grow and succeed.
• Create a warm, inviting atmosphere and provide personalized guest service.
• Help resolve customer inquiries and feedback with empathy and professionalism.
• Manage day-to-day operations, including inventory, safety compliance, cleanliness, and food production.
• Contribute to sales growth by inspiring the team to meet performance goals.
• Adapt to changing demands and schedules and assist where needed to keep the cafe running efficiently.
• Lead the team in meeting performance goals and upholding standards for quality and customer service.

Benefits

• Free food during shifts through a meal card usable for menu items.
• Employee discounts at Urth Caffé locations, including the Wynn Las Vegas location.
• Medical, dental, and vision coverage.
• 401(k) plan with company match.
• Opportunities to grow into future leadership roles.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed