Shift Manager - Pasadena

Urth Payroll Services, Inc. • Beverly Hills, CA

4d • $0 - $28

About The Position

Urth Caffé is seeking a Shift Manager to lead and empower a cafe team in delivering exceptional guest experiences. The role helps ensure smooth day-to-day operations, high-quality food and beverage production, and a warm, welcoming environment. The Shift Manager also coaches and develops team members and contributes to customer satisfaction and company performance goals.

Responsibilities

• Foster a positive, friendly, and energetic atmosphere for guests and team members.
• Lead by example and inspire the team with enthusiasm for Urth Caffé's products, values, and service standards.
• Motivate and guide team members, promote teamwork and collaboration, and provide coaching and training.
• Create a warm, inviting guest experience and provide personalized service; address customer inquiries and feedback with empathy and professionalism.
• Manage daily operations, including inventory, safety compliance, cleanliness, and food production according to company standards.
• Help drive sales growth by motivating the team to meet performance goals and maintain quality.
• Adapt to changing demands and schedules and assist where needed to keep cafe operations efficient.
• Lead the team in meeting performance goals and upholding quality and customer-service standards.

Benefits

• Free food during shifts through a meal card.
• Employee discounts at Urth Caffé locations, including Wynn Las Vegas Urth Caffé.
• Medical, dental, and vision coverage.
• 401(k) with company match.
• Opportunities for growth and development into future leadership roles.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed