Fitness Manager - Pasadena
About The Position
The Fitness Sales Manager grows the personal training business at a Retro Fitness club. The role owns the personal training sales pipeline, leads the Welcome Workout process, builds recurring training revenue, and connects members with training that supports their goals. The position is full-time and hourly, reports to the Club Manager, and is performed in person. The stated schedule is Monday through Thursday, 10 a.m.–2 p.m. and 4–8 p.m., and Saturday, 8 a.m.–noon and 1–5 p.m.; Friday and Sunday are off. Coverage may change with club needs, and the assigned schedule should be confirmed before posting. Compensation is an approved hourly range to be inserted, plus eligible sales commissions and performance bonuses. Bonus opportunities vary by position and assigned club classification and are based on personal training revenue, recurring PT revenue growth, Welcome Workout execution, member experience, and operating standards. Payments are subject to performance attainment, eligibility requirements, and company plan terms.
Requirements
- Demonstrated success in a sales environment.
- Ability to conduct consultations, present pricing, handle objections, close sales, and follow a consistent follow-up process.
- High school diploma or GED.
- CPR/AED certification required within 30 days of hire.
- Comfort using CRM and scheduling systems.
- Strong organization and clear communication.
Nice To Haves
- 1–3 years of fitness sales or customer-facing sales experience preferred.
- College education preferred.
- Fitness industry experience preferred.
Responsibilities
- Achieve personal training revenue and recurring personal training revenue goals.
- Present training options, handle objections professionally, and support renewals, upgrades, and long-term client relationships.
- Own Welcome Workout booking, attendance, consultation quality, and conversion; execute the company process and work toward current standards of 70% booking, 50% show, and 30% close.
- Maintain current Club OS and ABC records.
- Complete daily follow-up with prospects, missed appointments, and pending sales; review pacing and adjust activity to close gaps.
- Understand members’ goals, introduce new clients to their trainers, and coordinate with the Club Manager and fitness leadership to support service quality and retention.
- Promote approved dotFIT products within the training and role, maintain product knowledge, and keep displays organized.
- Maintain accurate agreements, activity reports, and sales tracking.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
