Shift Manager

AES Restaurant Group•Clinton, TN

11d

About The Position

AES Restaurant Group, LLC is a Northern Indiana-based Arby’s franchisee operating restaurants across 344 locations in 20 states. Guided by the principle “Attitude Equals Success,” AES seeks a Shift Manager to oversee restaurant operations and direct team members during assigned shifts, ensuring outstanding service and guest satisfaction. The Shift Manager has full accountability for restaurant operations when other management is not present and works with the General and Assistant Managers to achieve strong operational and financial results. The position involves supporting team training and coaching, using AES systems and tools to run the restaurant, and maintaining restaurant controls, especially for cash and inventory. The manager helps set and meet goals for service, operations, and financial performance while following government regulations, employment law, food safety requirements, operations policies, and accounting controls. AES describes itself as a goal-oriented company where employees can develop their skills. AES states that it offers part-time shifts, health insurance, PTO, and an employee rewards and recognition program. The employer is an Equal Opportunity employer, provides reasonable accommodation as required by law, and participates in E-Verify.

Requirements

Must have a reliable vehicle and a valid driver’s license.
Must be ServSafe certified or capable of obtaining certification.
Ability to work in warm and cold temperatures.
Ability to stand for 8–10 hours.
Ability to lift up to 50 pounds.
Ability to climb ladders for general maintenance.
Ability to bend, squat, twist, pull, and reach.
Ability to communicate with and treat others respectfully.
Ability to coach and develop others.
Emotional resilience and patience.
Leadership ability.
Ability to work in a fast-paced environment and think on one’s feet.
Integrity and commitment to high standards of customer satisfaction.
P&L management, operations management, restaurant management, and food-cost and labor-cost management skills.

Responsibilities

Ensure team members provide outstanding service and satisfy guests.
Assist management with training and coaching team members.
Use AES systems to run the restaurant across shifts.
Implement restaurant controls, especially cash and inventory controls.
Set and meet restaurant goals for service, operations, and financial results.
Work with the General and Assistant Managers to achieve performance goals in restaurant operations, guest satisfaction, customer service, speed of service, quality control, and workplace safety.
Use systems and tools, including the Systems Board and RTI Task Lists.
Follow government regulations, employment law, food safety requirements, and operations policies.
Implement accounting controls.