Shift Manager - Escondido

Super Star Car Wash • Escondido, CA

2d

About The Position

Super Star Car Wash is an industry-leading provider of car wash, detail, and lubrication services across Arizona, California, Texas, and Colorado. The Shift Manager is an operational leader responsible for the daily business and serves as Manager-on-Duty, accountable for onsite culture, team performance, safety, service execution, and the guest experience. The role offers hands-on leadership experience and a pathway to higher-level operational leadership. Shift Managers rotate through areas of responsibility to build leadership, business, and operational skills.

Responsibilities include leading daily shift execution; staffing and managing business flow; maintaining safety and service standards; resolving guest and team issues; communicating during shift transitions; executing opening and closing procedures; coaching and holding team members accountable; supporting training and engagement; and upholding company policies, brand standards, and cleanliness. Rotational focus areas include people and staffing, sales and training, and operations and tunnel leadership.

Requirements

• At least 18 years of age.
• High school diploma or GED.
• At least 1 year of supervisory or leadership experience.
• Ability to lead teams, make decisions, and drive results.
• High integrity and professionalism.
• Strong communication and problem-solving skills.
• Ability to motivate, coach, and hold others accountable.
• Comfort working outdoors in all weather conditions.
• Energy, adaptability, and a hands-on leadership style.

Nice To Haves

• Retail, hospitality, or car wash experience.

Responsibilities

• Lead daily shift execution, including staffing, business flow, safety, and service standards.
• Serve as Manager-on-Duty and resolve guest and team issues with confidence and discretion.
• Ensure smooth shift transitions through clear communication and follow-through.
• Execute opening and closing procedures and maintain operational readiness.
• Lead, coach, and hold team members accountable to operational standards.
• Provide hands-on coaching and recognize team members.
• Support training completion and promote engagement and accountability.
• Model company values and enforce policies and procedures.
• Identify safety risks proactively and address issues immediately.
• Ensure consistent execution of brand and cleanliness standards.
• Support scheduling, onboarding, attendance tracking, performance documentation, and training compliance.
• Train and coach sales behaviors, support certifications, and identify development gaps.
• Maintain site cleanliness and equipment readiness, coordinate preventive maintenance, and organize the lot.

Benefits

• Medical, dental, and vision coverage.
• Short-term disability, long-term disability, and life insurance options.
• 401(k) eligibility with company match.
• Free unlimited car washes.
• Accrued vacation time.
• Sick time in accordance with state law.
• Tuition reimbursement.
• Clear career path into higher levels of operations leadership.
• Hands-on leadership experience with real decision-making authority.
• Supportive leadership team and structured development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED