Shift Manager - Escondido

Super Star Car Wash • Escondido, CA

3d

About The Position

Super Star Car Wash Shift Managers are operational leaders responsible for daily business execution. As Manager-on-Duty, the Shift Manager is accountable for onsite culture, team performance, safety, service execution, and the overall guest experience. The role is suited to leaders who thrive in fast-paced environments, enjoy developing people, and are interested in progressing into higher-level operational leadership. Shift Managers rotate through defined areas of responsibility to develop broad leadership, business, and operational skills.

The role includes leading shift operations, coaching and developing team members, and upholding safety and brand standards. Rotational focus areas include people and staffing leadership; sales and training leadership; and operations and tunnel leadership.

Requirements

• At least 18 years of age.
• High school diploma or GED.
• Minimum of 1 year of supervisory or leadership experience.
• Demonstrated ability to lead teams, make decisions, and drive results.
• High integrity and professionalism.
• Strong communication and problem-solving skills.
• Ability to motivate, coach, and hold others accountable.
• Comfort working outdoors in all weather conditions.
• Energy, adaptability, and a hands-on leadership style.

Nice To Haves

• Retail, hospitality, or car wash experience.

Responsibilities

• Own daily shift execution, including staffing, business flow, safety, and service standards.
• Serve as Manager-on-Duty and resolve guest and team issues with confidence and discretion.
• Ensure smooth shift transitions through clear communication and follow-through.
• Execute opening and closing procedures and maintain operational readiness.
• Lead, coach, and hold team members accountable to operational standards.
• Provide hands-on coaching and celebrate and recognize team members.
• Support training completion and promote engagement and accountability.
• Model company values and enforce policies and procedures.
• Proactively identify safety risks and address issues immediately.
• Ensure consistent execution of brand and cleanliness standards.
• Handle scheduling, onboarding support, attendance tracking, performance documentation, and training compliance as part of the people and staffing leadership rotation.
• Support team training, coach sales behaviors, assist with certification, and identify development gaps as part of the sales and training leadership rotation.
• Oversee site cleanliness, equipment readiness, preventive maintenance coordination, and lot organization as part of the operations and tunnel leadership rotation.

Benefits

• Medical, dental, and vision coverage.
• Short-term disability, long-term disability, and life insurance options.
• 401(k) eligibility with company match.
• Free unlimited car washes.
• Accrued vacation time.
• Sick time in accordance with state law.
• Tuition reimbursement.
• Clear career path into higher levels of operations leadership.
• Hands-on leadership experience with real decision-making authority.
• Supportive leadership team and structured development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED