Shift Manager
AES Restaurant Group•Oak Ridge, TN
About The Position
AES Restaurant Group, LLC, a Northern Indiana-based Arby’s franchisee operating restaurants across 344 locations in 20 states, is hiring a Shift Manager. The Shift Manager oversees restaurant operations and team members during assigned shifts to ensure outstanding service and guest satisfaction. This role has full accountability for restaurant operations when other management is not present and works with the General and Assistant Manager to achieve restaurant goals.
Requirements
- Must have a reliable vehicle and a valid driver’s license.
- Must be ServSafe certified or capable of obtaining certification.
- Ability to work in warm and cold temperatures.
- Ability to stand for 8–10 hours.
- Ability to lift up to 50 pounds.
- Ability to climb ladders for general maintenance.
- Ability to bend, squat, twist, pull, and reach.
- Skills in respectful communication, coaching and developing others, emotional resilience, patience, leadership, and working in a fast-paced environment.
- Ability to think on your feet and maintain high standards of integrity and customer satisfaction.
- Knowledge or capability in P&L management, operations management, restaurant management, and managing food and labor costs.
Responsibilities
- Oversee restaurant operations and direct team members during assigned shifts.
- Ensure team members provide outstanding service and satisfy guests.
- Assist management with training and coaching team members.
- Use AES systems and tools to run the restaurant across all shifts, including the Systems Board and RTI Task Lists.
- Implement restaurant controls, particularly cash and inventory controls.
- Set and meet goals for service, operations, and financial results.
- Work with the General and Assistant Manager to achieve strong restaurant operations, guest satisfaction, customer service, speed of service, quality control, and workplace safety.
- Follow government regulations, employment law, food safety requirements, and operations policies.
- Implement accounting controls.
Benefits
- Part-time shifts are offered.
- Health insurance.
- PTO.
- Employee Rewards & Recognition Program.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
