shift manager - Store# 09984, COMMERCE WAY

Starbucks Coffee Company•Woburn, MA
•$24 - $31

About The Position

As a Shift Manager at Starbucks, you will lead with purpose and help create a warm, welcoming space where coffee sparks connection. Each shift is an opportunity to brighten customers’ days and support the community. Through hands-on experience, mentorship, and training, you will learn to run a multi-million-dollar business, lead a team, and prepare for the next step in your Starbucks career. The role calls for retail or customer-service management experience, supervision and coaching skills, strong organizational and interpersonal abilities, problem-solving skills, and an entrepreneurial mindset in a sales-focused environment. Starbucks provides eligible partners and their families access to a range of insurance, leave, retirement, stock, financial-wellness, education, and care benefits. The actual base pay offered depends on factors including job-related skills and knowledge, experience, geographic location, and internal equity; compensation decisions depend on the circumstances of the role and candidate.

Requirements

  • One year of retail or customer-service management experience; two years preferred, or four or more years of U.S. military service.
  • One year of experience supervising others, teambuilding, and coaching.
  • Strong organizational, interpersonal, and problem-solving skills.
  • An entrepreneurial mentality and experience in a sales-focused environment.

Nice To Haves

  • Two years of retail or customer-service management experience.

Responsibilities

  • Lead a team and supervise, coach, and support the work of others.
  • Help run a multi-million-dollar business.
  • Create a warm and welcoming environment for customers and the community.
  • Deliver meaningful customer experiences and support sales-focused operations.

Benefits

  • Medical, dental, and vision insurance
  • Basic and supplemental life insurance and other voluntary insurance benefits
  • Short-term and long-term disability
  • Paid parental leave
  • Family expansion reimbursement
  • Paid vacation
  • Sick time
  • Additional pay for working on one of eight observed holidays
  • Eligible participation in a 401(k) retirement plan with employer match
  • Discounted company stock program (S.I.P.)
  • Starbucks equity program (Bean Stock)
  • Incentivized emergency savings and financial well-being tools
  • 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan
  • Student loan management resources and access to other educational opportunities
  • Backup care
  • DACA reimbursement
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