Shift Manager

AES Restaurant Group•Vandalia, OH

19d

About The Position

AES Restaurant Group, LLC is an Arby’s franchisee based in Northern Indiana and operates restaurants across 344 locations in 20 states. Guided by its “Attitude Equals Success” values, AES seeks a Shift Manager to oversee restaurant operations and direct team members during assigned shifts. The role is fully accountable for restaurant operations when other management is not present, with a focus on outstanding service and guest satisfaction. The Shift Manager works with the General Manager and Assistant Manager to achieve strong restaurant operations, guest satisfaction, customer service, speed of service, quality control, workplace safety, and financial results. The position uses AES systems and tools, including the Systems Board and RTI Task Lists, and follows government regulations, employment law, food safety and operations policies, and accounting controls. AES describes itself as goal oriented and offers opportunities to develop skills. The company is an Equal Opportunity employer, will endeavor to make reasonable accommodations for qualified applicants with disabilities, and participates in E-Verify.

Requirements

Must have a reliable vehicle and a valid driver’s license.
Must be ServSafe certified or capable of obtaining certification.
Ability to work in warm and cold temperatures.
Ability to stand for 8–10 hours.
Ability to lift up to 50 pounds.
Ability to climb ladders for general maintenance.
Ability to bend, squat, twist, pull, and reach.
Demonstrated respectful communication, coaching and development of others, emotional resilience and patience, leadership, and the ability to work in a fast-paced environment and think on one’s feet.
High standards of integrity and customer satisfaction.
Skills in P&L management, operations management, restaurant management, and managing food and labor costs.

Responsibilities

Oversee restaurant operations and direct team members during assigned shifts.
Ensure team members provide outstanding service and satisfy guests.
Assist management with training and coaching team members.
Use AES systems to run the restaurant effectively on all shifts.
Implement restaurant controls, especially cash and inventory controls.
Set and meet restaurant goals for service, operations, and financial results.
Work with the General Manager and Assistant Manager to achieve strong restaurant operations, guest satisfaction, customer service, speed of service, quality control, and workplace safety.
Use restaurant systems and tools, including the Systems Board and RTI Task Lists.
Follow government regulations, employment law, food safety and operations policies, and accounting controls.