Shift Manager WI/MN

AES Restaurants•Moorhead, MN

About The Position

AES Restaurant Group, LLC, a franchisee of Arby’s, is seeking a Shift Manager to oversee restaurant operations and direct team members during assigned shifts. The Shift Manager is accountable for restaurant operations when other management is not present and works with the General Manager and Assistant Manager to achieve high performance in restaurant operations, guest satisfaction, customer service, speed of service, quality control, and workplace safety. The role uses AES systems and tools, including the Systems Board and RTI Task Lists, to run the restaurant across shifts. The Shift Manager follows government regulations, employment law, food safety and operational policies, and accounting controls. AES describes itself as a goal-oriented company where employees can develop their skills.

Requirements

Must have a reliable vehicle and valid driver’s license.
Must be ServSafe certified or capable of obtaining certification.
Ability to work in warm and cold temperatures.
Ability to stand for 8–10 hours.
Ability to lift up to 50 pounds.
Ability to climb ladders for general maintenance.
Ability to bend, squat, twist, pull, and reach.
Ability to communicate respectfully and treat others with respect.
Coaching and developing others.
Emotional resilience and patience.
Leadership skills.
Ability to work in a fast-paced environment and think on one’s feet.
High standards of integrity and customer satisfaction.
P&L management, operations management, restaurant management, and food and labor cost management.

Responsibilities

Ensure team members provide outstanding service and satisfy guests.
Assist management with training and coaching team members.
Use AES systems to run the restaurant on all shifts.
Implement restaurant controls, especially cash and inventory controls.
Set and meet restaurant goals for service, operations, and financial results.
Work with the General Manager and Assistant Manager to achieve performance in restaurant operations, guest satisfaction, customer service, speed of service, quality control, and workplace safety.
Use systems and tools, including the Systems Board and RTI Task Lists.
Follow government regulations, employment law, food safety and operational policies, and accounting controls.