Shift Manager Closing & Weekend Shifts Up to $19

Desert De Oro Foods Inc - Taco Bell•Williams, AZ

1d•$13 - $23

About The Position

As a Shift Lead at Taco Bell, you will lead shifts and help the team meet the restaurant’s standards. You will address customer concerns, coach and guide Team Members, and partner with the management team on business initiatives. The role is suited to someone comfortable in a fast-paced environment who is ready to take ownership and drive results. The stated base pay range for Shift Leaders is $13.00 to $23.00 per hour, depending on location, experience, and qualifications. Team Members may also qualify for shift incentives, discounts, and other benefits under company policies. The role includes carrying out the Manager in Charge (MIC) Success Routine; overseeing shift tasks, food safety, quality, and order accuracy; providing feedback and training; supporting hiring; and assisting with cash control, inventory, labor, facility maintenance, and health and safety standards. The posting refers to both “Shift Manager” and “Shift Lead” for the position.

Requirements

At least 1 year of restaurant or retail experience.
Must be at least 18 years of age.
Dependable and reliable transportation.
Excellent communication, management/leadership, and organizational skills.
Physical dexterity to move up to 45 pounds from one area to another.
Reliable attendance and punctuality.
Basic math skills.
Adhere to cash, security, inventory, and labor policies.
Maintain customer satisfaction and follow health and safety standards.
Provide constructive feedback to Team Members.

Nice To Haves

3 months of shift lead experience preferred.

Responsibilities

Execute the MIC (Manager in Charge) Success Routine and prioritize customer needs to ensure customer satisfaction.
Oversee Team Members’ completion of Shift Excellence tasks and maintain clean, neat appearances.
Ensure food safety, food quality, and order accuracy.
Resolve customer complaints promptly and maintain positive customer relations.
Provide regular feedback to the General Manager (GM) on Team Member performance.
Offer constructive and positive feedback to Team Members.
Participate in training Team Members.
Handle conflicts constructively and work with the GM toward resolution.
Assist the GM in screening Team Member candidates.
Support Profit & Loss management by following cash control and security procedures, maintaining inventory, and managing labor.
Oversee product preparation, rotation, portioning, cooking, and holding times.
Assist the GM with facility maintenance and ensure health and safety standards are followed.
Operate the cash register as needed and make change for other cashiers.
Promote Taco Bell’s culture and values, equity, inclusion, and belonging, and a positive experience for teammates and customers.
Execute shift duties accurately and efficiently.