Shift Manager II

Avolta•ATLANTA, GA

6d•$20 - $22•Onsite

About The Position

The Shift Manager II assists branch management with the tactical execution of complex quick-service, casual-dining, or similar restaurant operations. The position ensures the restaurant is clean, prepared for business, appropriately staffed, and operated to high standards, using prescribed policies and procedures to make management decisions. The role supervises day-to-day associate activities, supports hiring and scheduling, oversees shift coverage and required breaks, and ensures displays, equipment, cash handling, and restaurant procedures meet company standards. It also supports ordering and receiving goods, invoice processing, and compliance with adult beverage, health, safety, and sanitation requirements. The position is non-exempt and typically reports to the General Manager, Director of Operations, or an intermediate F&B Multi Unit Manager II. It requires a varied, rotating onsite schedule that includes some opening shifts, busy dayparts, and closing shifts across different operating days and hours.

Requirements

At least 4 years of food and beverage, cash handling, and customer service experience.
At least 2 years of supervisory or lead experience in a casual-dining restaurant or production kitchen.
Ability to work shifts across various operating days and hours, including opening, busy dayparts, and closing, to monitor restaurant associates.
Knowledge of applicable federal, state, and local sanitary, safety, and health standards, and procedures and protocols for complying with HACCP standards.
Ability to speak, read, and understand instructions, short correspondence, and policy documents, and converse comfortably with customers.

Responsibilities

Complete opening, daily, and closing procedures and checklists according to company policies and procedures.
Assist the GM/AGM with supervising associates’ day-to-day activities within assigned restaurants or points of sale.
Ensure compliance with company adult beverage policies and that restaurant staff understand and follow adult beverage procedures.
Participate in interviews and provide input to the GM on hiring, termination, advancement, promotion, and other associate status changes.
Assign work tasks and activities, help prepare schedules, and ensure all shifts are covered.
Ensure associates take mandated rest breaks and meal periods.
Ensure display areas are clean, stocked, and visually appealing.
Ensure equipment is in good working order.
Operate the cash register and void transactions as needed, follow cash handling policies, and maintain cash security.
Monitor compliance with wellness and safety procedures, promote awareness, and report safety concerns to the GM.
Perform health and safety activities specified in the Manager’s Guide to Associate Health and Safety.
Place orders for individual units, receive goods, and process invoices.
Ensure the company has current contact information for restaurant associates.