Shift Leader(09635) - 1621 S Ohio St Salina KS

Domino's Franchise•Salina, KS

1d•Onsite

About The Position

Supervise shifts and/or work areas in an Independent Domino’s Franchisee restaurant to ensure high-quality products and customer service and support restaurant profitability. Manage shift operations and execute company policies, procedures, programs, and systems while ensuring compliance with federal, state, and local laws and ethical business practices. The role includes leading restaurant team members, taking and processing orders, handling customer concerns, managing cash and inventory, preparing products, cleaning and operating equipment, and delivering orders.

Requirements

High school diploma or GED.
Must be at least 18 years of age.
Must have a driver’s license valid under the laws of the state(s) where the team member works, an acceptable motor vehicle record, proof of insurance, and a satisfactory vehicle.
Must be able to work scheduled or unscheduled shifts, including nights, weekends, and emergencies.
Ability to perform the job duties of all positions in the restaurant, including pizza delivery.
Ability to lead a team during a shift without supervision.
Ability to comprehend and give correct written instructions and communicate verbally with customers and co-workers.
Ability to perform basic arithmetic accurately and quickly, make correct monetary change, and use a calculator if needed.
Ability to enter orders using a computer keyboard or touch screen and to use phones, computers, fax machines, and copiers.
Ability to safely operate a motor vehicle.
Ability to perform the described physical tasks, including standing, walking, lifting and carrying items weighing up to 50 pounds, pushing or pulling trays, occasional climbing, bending, crouching, reaching, and continuous hand use.
Ability to work under stress, perform repetitive tasks, work independently and with others, meet quality standards, and make judgments and decisions.

Nice To Haves

Bilingual ability in certain situations.

Responsibilities

Supervise the restaurant team and maintain shift staffing levels according to projected sales.
Train team members, enforce uniform and appearance standards, coach for improved performance, and promote teamwork and customer focus.
Interact safely and professionally with customers, including at their homes.
Receive and process telephone and in-person orders.
Handle sensitive and confidential customer information responsibly.
Execute credit transactions, cash-management duties, and bank deposits as necessary.
Respond promptly to customer concerns, solicit and share feedback, and use feedback to improve operations and build brand loyalty.
Communicate, train, and promote quality standards using available tools.
Assist in managing inventory levels to minimize loss; stock ingredients and supplies, take inventory, and complete related paperwork.
Prepare products, operate equipment, and clean equipment and the facility daily.
Safely operate a motor vehicle and deliver orders within the designated delivery area.
Perform the duties of all restaurant positions, including pizza delivery.