Shift Leader
About The Position
As a Shift Leader at Far West Restaurant Group, you will help lead daily restaurant operations and create a positive experience for guests and team members. You will support the General Manager and Assistant Manager by leading shifts, coaching team members, maintaining operational standards, and ensuring exceptional guest service. The role offers hands-on leadership experience and is designed to prepare high-performing team members for future Assistant Manager opportunities. The position involves completing required training and certifications, participating in ongoing leadership development, and building skills for future management opportunities. Eligible team members may receive medical, dental, and vision insurance; a 401(k) with company match; paid training; a free shift meal; and career growth and internal promotion opportunities.
Requirements
- Food Handler Certification.
- Strong communication and problem-solving skills.
- Reliable attendance.
- Availability to support business needs.
- Ability to stand and walk for extended periods.
- Ability to lift, carry, push, or pull up to 50 pounds, with or without reasonable accommodation.
- Ability to frequently bend, reach, squat, twist, and kneel.
- Ability to operate restaurant equipment safely.
Nice To Haves
- At least 1 year of restaurant, retail, or leadership experience is preferred.
- Experience using a Point of Sale (POS) system is preferred.
- Positive attitude and leadership mindset.
Responsibilities
- Lead daily shift operations and support restaurant performance.
- Coach and encourage team members during each shift.
- Lead by example and promote a positive team culture.
- Deliver exceptional guest service and resolve guest concerns professionally.
- Maintain food safety, cleanliness, and operational standards.
- Monitor ticket times and help deliver orders within quoted readiness times.
- Ensure safety procedures are followed to protect teams and guests.
- Support cash handling and ensure company procedures are followed.
- Assist with opening, closing, and shift-change responsibilities.
- Communicate restaurant needs and maintenance concerns to management.
- Help train and develop new team members.
- Work in any position as needed to support the restaurant.
- Complete required training and certifications.
- Participate in ongoing leadership development and build skills for future management opportunities.
Benefits
- Medical insurance for eligible team members.
- Dental insurance for eligible team members.
- Vision insurance for eligible team members.
- 401(k) with company match for eligible team members.
- Paid training.
- Free shift meal.
- Career growth opportunities.
- Internal promotion opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
