Shift Leader

MFA Oil Company • Maryville, MO

12d

About The Position

Break Time Shift Leaders assist in the management and operations of a Break Time Convenience Store. This first step into management assists with the store’s finances, performs shift supervision, and completes the necessary paperwork. Shift Leaders are energetic team members who believe it only takes a moment to make your day better.

The role includes supporting customer service, daily store operations, merchandising and sales, shift supervision, communication, financial controls, teamwork, and use of store technology. Shift Leaders may supervise assigned shifts when the manager is absent, help train employees, and contribute to recruiting and team development. Employees are expected to follow company and position-specific policies and procedures and may be assigned other duties.

Requirements

• Be at least 18 years of age.
• Be friendly, customer-service-oriented, and comfortable in a fast-paced work environment.
• Have a valid driver’s license, vehicle insurance, and adequate transportation to and from the bank; the vehicle must be locked and secured when transporting deposits.
• Have flexible availability, which may include all shifts, weekends, and holidays.
• Work effectively independently and in a team-leadership capacity.
• Perform mathematical calculations to make change, complete shift reports, and account for products during vendor check-in.
• Learn new concepts, use technical materials, and consistently operate a computer and other office productivity machinery.
• Perform assigned duties accurately and with minimal supervision.
• Move and position products in a cooler as cold as 30 degrees for up to one hour and in a freezer as cold as 0 degrees.
• Move and position oneself to retrieve products and supplies from shelves, under counters, or inventory stacks weighing up to 50 pounds.
• Remain standing for up to nine hours per shift.
• Occasionally ascend and descend ladders to handle inventory or products.
• Visually observe and inspect items and the work environment for job responsibilities and safety concerns.
• Speak, read, write, and understand English to communicate accurately and effectively with customers, coworkers, and supervisors.
• Meet company requirements, including successfully completing a pre-employment background check and drug test.
• Be legally authorized to work in the United States.

Nice To Haves

• High school diploma or GED equivalent.
• Prior management or leadership experience.
• Experience in retail sales.

Responsibilities

• Engage with customers, encourage strong customer service from the store team, greet and thank customers, support peak hours, handle complaints courteously, and conduct accurate and efficient transactions.
• Assist with daily store operations, including reporting, banking, inventory, bookkeeping, fuel management, facility and equipment maintenance, cleanliness, opening and closing, and observing scheduled operating hours.
• Execute food programs, promote food service, and follow food safety practices.
• Assist with marketing programs and merchandising, including pricing, promotions, suggestive selling, vendor check-in, and keeping merchandise stocked, clean, fronted, and faced.
• Supervise assigned shifts in the manager’s absence and help train new employees on company policies and procedures.
• Provide input for performance evaluations and disciplinary action as required.
• Communicate professionally and promptly with customers, vendors, employees, and management about store operations.
• Understand store finances; control merchandise and cash shortages and expenses; participate in cash, lottery, cigarette, and general inventory audits; and help meet or exceed sales and expense goals.
• Perform loss-control functions related to cash handling, lottery sales and redemptions, food waste, employee purchases, and merchandise sales.
• Set a professional example in appearance, conduct, and judgment; assist with recruiting, training, and developing the store team; and help ensure adherence to applicable regulations.
• Use point-of-sale systems, desktop and laptop computers, and hand-held devices.
• Perform mathematical calculations for making change, completing shift reports, and counting products.

Benefits

• Competitive wages.
• Paid time off.
• Opportunity for performance incentives.
• Employee assistance program.
• On-the-job training and opportunities for internal advancement and professional development.
• Educational expense assistance for employees pursuing education aligned with their employment within the company.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed