Shift Leader Auntie Anne's Pretzels Birchwood Mall

V AND J FOODS INC•Fort Gratiot Charter Township, MI
•$16 - $17•Onsite

About The Position

Auntie Anne’s Pretzels at Birchwood Mall in Fort Gratiot, Michigan, is hiring a Shift Manager for an entry-level management position that may lead to promotion to other positions. Customer service is the top priority. The company seeks people with a positive attitude, a teachable spirit, an outgoing personality, and an energetic, hardworking approach, along with pride and passion in their work. The role is guided by the company motto, “Y.A.T.S.E. You are the standard of excellence!” Desired standards include leading by example in customer service, food quality, and cleanliness; mentoring and coaching the team through training and communication; taking pride in the work; enjoying a fast-paced environment; and showing commitment to guests’ experience. The position is offered as full-time or part-time, with an hourly salary range of $15.50–$16.50. The posting describes simplified hours, no early mornings or late evenings, shortened hours and/or closures on Easter, Thanksgiving, and Christmas, flexible scheduling, and casual uniforms.

Requirements

  • Positive attitude.
  • Teachable spirit.
  • Outgoing personality.
  • Energetic and hardworking approach.
  • Pride and passion in the job.
  • Commitment to customer service and the guest experience.
  • Ability to enjoy working in a fast-paced environment.

Responsibilities

  • Maintain high standards for food quality, customer service, food safety, and store cleanliness.
  • Demonstrate respect for all employees and show appreciation for their efforts.
  • Ensure compliance with corporate policies and procedures.
  • Lead by example in customer service, food quality, and cleanliness.
  • Mentor and coach team members through training and communication.

Benefits

  • Simplified hours, with no early mornings or late evenings.
  • Holidays may have shortened hours and/or the store may be closed on Easter, Thanksgiving, and Christmas.
  • Flexible scheduling.
  • Casual uniforms.
  • Potential promotion to other positions.
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