Shift Leader starting up to $15/Hr (02105) - 7519 60Th Ave

Domino's Franchise•Kenosha, WI

1d•Onsite

About The Position

Shift Leaders handle all aspects of running a Domino’s Pizza store, including leading the team, setting high standards for customer service, and maintaining product quality. The role involves staffing the store, managing costs, and developing team members in a fast-paced environment that requires adaptability, self-motivation, customer-service focus, and multitasking. The position also includes general store-team duties: preparing products to Domino’s specifications; stocking, rotating, and dating ingredients; assisting customers in person and by phone; taking orders; cleaning and sanitizing the store; and, when needed, delivering orders. On-the-job orientation and training are provided.

Requirements

Must be 18 years of age or older.
Willingness to deliver when needed.
Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and coworkers, including by telephone and in person.
Ability to perform basic arithmetic accurately and quickly and make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination to make precise movements quickly and accurately; ability to enter orders using a keyboard or touch screen.
Valid driver's license with a safe driving record meeting company standards for delivery duties.
Access to an insured vehicle that can be used for delivery.
Navigational skills to read a map and locate addresses in the designated delivery area.
Ability to navigate adverse terrain, including multi-story buildings, private homes, and other delivery locations.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to perform the listed physical activities, including standing, walking, sitting, lifting, carrying, pushing, climbing, stooping or bending, crouching or squatting, and reaching.
Ability to carry pizzas and beverages while walking and climbing; delivery may require climbing five or more flights of stairs.
Ability to drive and deliver within a designated delivery area; several deliveries may be made per shift.
Ability to work around varying weather, temperature changes, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts.
Ability to talk and hear on the telephone; near, mid-range, depth, far, and night vision as applicable; and distinguish hot from cold surfaces.

Nice To Haves

One year of leadership experience preferred.
One year of restaurant experience preferred.

Responsibilities

Lead the store team and oversee aspects of store operations.
Set high standards for customer service and maintain product quality standards.
Staff the store, manage costs, and develop team members.
Prepare pizzas, pasta, wings, desserts, sandwiches, and sides to Domino’s specifications.
Stock ingredients and beverages, rotate stock using FIFO, and date products.
Take customer orders in person, at pickup windows, and over the phone; process orders using a computer keyboard or touch screen.
Bring orders to customers’ cars in all weather conditions and deliver products by car to customers’ doors when needed.
Clean and sanitize the store, including sweeping and mopping, cleaning coolers, washing dishes, and taking out trash.
Deliver flyers and door hangers when performing delivery duties.
Navigate delivery locations and carry food and beverages while walking and climbing stairs.