Shift Leader starting up to $15/Hr (02102) - 2088 Milwaukee Ave

Domino's Franchise•Burlington, WI

1d•Onsite

About The Position

Shift Leaders handle all aspects of running a Domino’s Pizza store, including leading the team, setting high standards for customer service, and maintaining product quality. The role involves staffing the store, managing costs, and developing team members in a fast-paced, energetic environment. Candidates should be adaptable, self-motivated, and passionate about customer service. Willingness to deliver when needed is required. General store duties include preparing products to Domino’s specifications, stocking and rotating ingredients using FIFO, dating products, and moving beverages to coolers. Team members interact with customers in person and by phone, take orders, bring orders to customers’ cars in all weather, and perform daily cleaning and sanitation. Delivery duties include delivering products by car to customers’ doors and distributing flyers and door hangers. Delivery personnel must navigate the designated delivery area and may need to traverse multi-story buildings and five or more flights of stairs. On-the-job orientation and training are provided.

Requirements

Must be at least 18 years of age.
Willing to deliver when needed.
Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
Ability to perform basic arithmetic accurately and quickly and make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination to make rapid, accurate movements.
Ability to enter orders using a computer keyboard or touch screen.
Valid driver’s license with a safe driving record meeting company standards for delivery duties.
Access to an insured vehicle that can be used for delivery.
Navigational skills to read a map and locate addresses in the delivery area.
Ability to work alone and with others, direct activities, perform repetitive tasks, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to meet the physical demands of standing, walking, sitting, lifting, carrying, pushing, climbing, stooping or bending, crouching or squatting, and reaching.
Ability to carry pizzas and beverages while walking and climbing during deliveries.
Ability to drive and walk between the store, delivery vehicle, and customer locations.
Ability to navigate stairs, potentially five or more flights.
Leadership experience of 1 year preferred.
Restaurant experience of 1 year preferred.

Nice To Haves

1 year of leadership experience.
1 year of restaurant experience.

Responsibilities

Lead the store team and oversee store operations.
Set and maintain high standards for customer service and product quality.
Staff the store, manage costs, and develop team members.
Prepare pizzas, pasta, wings, desserts, sandwiches, and sides to Domino’s specifications.
Stock ingredients, rotate stock using FIFO, move soda to coolers, and date products.
Take and receive phone calls and take customer orders at the counter or pickup windows.
Bring customers’ orders to their cars in all weather conditions.
Clean and sanitize the store, including sweeping and mopping, cleaning coolers, taking out trash, and washing dishes.
Deliver products by car to customers’ doors and distribute flyers and door hangers when required.
Navigate delivery areas, including adverse terrain and multi-story buildings.