Shift Leader(03249) - Berlin NH

Domino's Franchise•Berlin, NH

About The Position

The Shift Leader is responsible for everything that happens during their shift, including cost, inventory, and cash controls and customer relations. The Shift Leader must set an example, follow all policies and procedures, and expect the same from the crew. Duties also include staffing, paperwork, food management, scheduling, maintaining store image and standards, customer service, attendance and punctuality, cleanliness, marketing, and profitability. General store-team duties include operating equipment, stocking ingredients, preparing products, handling telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility.

Requirements

Ability to operate all equipment.
Ability to comprehend and provide correct written instructions.
Ability to communicate verbally with customers and co-workers to process orders by phone and in person.
Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
Ability to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination between eyes and hands/fingers to make precise movements rapidly and accurately.
Ability to enter orders using a computer keyboard or touch screen.
Ability to talk and hear on the telephone.

Responsibilities

Oversee all activities and operations during the shift.
Manage cost controls, inventory, cash, and food.
Staff the shift and complete required paperwork.
Work to a schedule and uphold store image and standards.
Provide customer service and support marketing and profitability.
Model and enforce company policies and procedures.
Maintain attendance and punctuality and arrange transportation to and from work.
Operate store equipment and stock ingredients from deliveries into storage, work areas, and the walk-in cooler.
Prepare products and receive and process telephone orders.
Take inventory and complete associated paperwork.
Clean equipment and the facility approximately daily.