Shift Leader - Afternoon & Weekend

Hounds Town Atlanta - Smyrna • Smyrna, GA

2d • $14 - $15

About The Position

A Dog Daycare Shift Leader oversees daily daycare operations, ensuring a smooth workflow and a safe, engaging environment for dogs and staff. The role includes supervising staff and dog activities, communicating with pet parents, coordinating daycare schedules, maintaining cleanliness, handling administrative tasks, and opening or closing the facility as assigned. The position requires 30–40 hours per week, availability to work weekends and holidays, and being on call for operations. The successful candidate must be comfortable in chaotic, fast-paced environments, proactive in bringing forward ideas, and receptive to constructive criticism.

Requirements

• Experience in dog daycare, pet care, or animal handling.
• Leadership skills and the ability to manage a team effectively.
• Strong communication and customer service skills.
• Knowledge of dog behavior and safety protocols.
• Ability to multitask and work in a fast-paced environment.
• Must be able to work weekends and holidays.
• Must be available on call for operations.
• Must be able to handle chaotic environments, be proactive and bring new ideas, and take constructive criticism.
• Pursuing a bachelor's degree or postgraduate studies.
• Client relations skills.

Responsibilities

• Supervise daily daycare operations and ensure staff follow protocols for dog safety, cleanliness, and customer service.
• Monitor dog behavior and intervene as needed to maintain a safe play environment.
• Train and support staff on dog handling, customer interactions, and daycare procedures.
• Communicate with pet parents, address concerns, provide updates, and deliver excellent customer service.
• Manage schedules for daycare activities, including feeding, medication administration, and playgroup assignments.
• Maintain facility cleanliness and follow sanitation protocols.
• Handle administrative tasks such as check-ins, payments, and record-keeping.
• Open or close the facility, depending on shift responsibilities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed