Shift Supervisor - Afternoon Shift
About The Position
The Shift Supervisor assists the Program Manager with the administrative and supervisory functions needed to operate the Journey of Hope Unaccompanied Alien Children (UC) Long-Term Foster Care (LTFC) program. The role supports program operations, staff supervision and development, youth safety and well-being, and accurate completion of required documentation. The Shift Supervisor works a full-time afternoon shift on either a Sunday–Thursday or Tuesday–Saturday schedule. Holy Family Institute is a Catholic social service organization serving children and families in the Pittsburgh region. It is guided by Catholic Social Teachings and serves people of all faiths and backgrounds. The organization states its commitment to social justice, inclusion, respect for diversity, and equal opportunity.
Requirements
- Bachelor’s degree in a human service field, or an associate degree or 60 credit hours from an accredited college or university.
- Act 33/34 and FBI clearances.
- At least 21 years of age.
- Ability to passively physically restrain a child if necessary.
- Ability to remain awake for the entire working shift.
- Ability to verbally de-escalate children during a crisis situation.
- Ability to perform essential job functions safely and successfully consistent with the ADA, FMLA, and other applicable federal, state, and local standards.
- Ability to lift or push at least 20 pounds independently or up to 50 pounds with assistance.
- Ability to maintain regular, punctual attendance consistent with the ADA, FMLA, and other applicable federal, state, and local standards.
- Ability to drive a car or van and possess a valid Pennsylvania driver’s license.
Responsibilities
- Assist with program operations, including evaluating and implementing needs, monitoring staff schedules, and following daily routines.
- Complete administrative duties such as observations, consultation forms, and reports, and ensure documentation is accurate and timely.
- Lead and supervise staff by providing real-time guidance and feedback and addressing conflicts or disciplinary issues in collaboration with supervisors.
- Support staff development through orientation, training, performance monitoring, evaluations, and team and transition meetings.
- Promote professionalism and teamwork, resolve conflicts constructively, and complete tasks efficiently.
- Maintain a safe, structured, and supportive environment through appropriate supervision, adherence to behavioral plans (HART Model/ISP), and positive role modeling.
- Support a family-like environment by assisting with daily living activities, respecting cultural and religious backgrounds, and engaging youth in meals and group activities.
- Model and teach social and conflict-resolution skills using approved behavioral interventions and crisis-management techniques.
- Maintain safety and compliance by supervising medication administration, responding to emergencies, securing hazards, and following policies and procedures.
- Oversee resources and property, including cleanliness, supplies, and funds, and report maintenance or safety concerns.
- Complete and review required documentation, including incident reports, medical records, and logs, for accuracy and timely submission.
- Support youth well-being and development by coordinating medical care, assisting with intakes, participating in ISP planning, maintaining confidentiality, and completing ongoing training and professional development.
- Perform other duties assigned by the supervisor.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
