Warehouse Supervisor - Afternoon Shift

Scholastic•Albuquerque, NM

About The Position

Scholastic Reading Events is seeking a Warehouse Supervisor to support a local branch team. The role supports the Operations Manager in planning, scheduling, directing, and executing day-to-day warehouse activities in the Book Fair Organization. The supervisor evaluates the team to ensure adherence to company standards and policies and to promote strong performance. The position contributes to Scholastic’s mission of encouraging reading and lifelong learning and its values of caring and respect. The afternoon shift runs from 11 a.m. to 7:30 p.m. The supervisor helps build and deliver Bookjoy in an active warehouse environment, where work includes safely building book fairs and meeting productivity and quality requirements. The position supervises, develops, and trains warehouse personnel; helps coordinate staffing and performance; and oversees packing, replenishment, shipping, inventory, equipment use, and customer interactions. This full-time position offers medical, dental, and vision benefits, paid time off including vacation, personal, and sick time, a 50% discount on Scholastic merchandise, and a 401(k) with company match.

Requirements

High school diploma or GED certificate.
At least 3 years of experience in a supervisory role.
Ability to analyze, develop, initiate, and implement plans and strategies to achieve goals.
Strong computer skills and ability to navigate the internet, Microsoft Office, and email.
Ability to use scanner systems effectively with minimal errors.
Good interpersonal skills and ability to lead and direct associates.
Ability to prioritize and meet critical deadlines.
Ability to lift and carry 50 pounds, push or pull up to 300 pounds, and climb ladders without assistance; reasonable accommodations may be made for individuals with disabilities to perform essential functions.
Ability to work overtime and weekends as needed.
Strong teamwork and ability to work well with coworkers.
Good verbal and written communication skills, basic math skills, and ability to read.
Valid driver’s license and acceptable motor vehicle report; operating a company vehicle requires a motor vehicle record check and drug screening.

Nice To Haves

College degree preferred.
Prior experience with a sales or service distribution organization preferred.
Forklift experience is a plus.

Responsibilities

Assist with hiring and recruiting warehouse staff and conduct new-hire orientation, including assigning a mentor for the 90-day orientation period.
Supervise, develop, and train warehouse personnel and promote associate morale, motivation, productivity, and retention.
In conjunction with the Branch Manager, evaluate and document associate performance, conduct performance appraisals, recommend salary changes, and set performance goals.
Expedite school reorders accurately and promptly, overseeing UPS and ground shipping.
Follow applicable local, state, and federal regulations, including OSHA, DOT, and EEOC requirements.
Conduct monthly safety meetings, promote workplace wellness, investigate job-related incidents, and file Workers’ Compensation reports with the Branch Manager.
Schedule staff, maintain attendance records, and assist with tracking actual versus budgeted labor hours.
Assist the Branch Manager with the production planning system and management of branch profit and loss.
Close out fairs and ensure cases, displays, and boxes are staged and properly labeled.
Prepare daily packing schedules as needed by reviewing turnovers, checking labels, and communicating packing instructions.
Oversee fair packing, stock replenishment, and the unloading of trucks and cases.
Oversee product packing and display according to schematics and customer needs, match loading procedures to warehouse and driver sheets, and reset picking lines to corporate schematics seasonally.
Oversee initial fair setup for daily deliveries and account for fair support materials, ensuring outgoing products meet quality standards.
Monitor inventory, assist with physical inventory counts, and support open houses and warehouse sales.
Monitor product sell rates to reduce out-of-stock shortages and recommend supplemental title replacements.
Train staff to use scanners for the Book Fairs inventory system and monitor their use.
Greet and assist customers at open houses and warehouse sales in a courteous, positive manner.
Ensure warehouse equipment and tools are used properly for productivity, efficiency, and safety, and report unsafe conditions, equipment, or injuries to the Manager.
Handle merchandise carefully to prevent damage, bending, or tearing.
Use proper techniques for lifting, packing, handling heavy objects, climbing ladders, and pushing or pulling cases.
Enter accurate data on labor data collection cards.
Operate forklifts during peak business periods if certified and at least 18 years old.