Shift Leader - Afternoon & Weekend

Smyrna • Smyrna, GA

2d

About The Position

A Dog Daycare Shift Leader oversees daily daycare operations to maintain a safe, engaging environment for dogs and staff and ensure a smooth workflow. The role involves supervising staff, monitoring dog behavior, supporting customer service, coordinating daycare activities, maintaining cleanliness, handling administrative tasks, and opening or closing the facility as needed. The position requires weekend and holiday availability, on-call availability for operations, and the ability to work in a chaotic, fast-paced environment. The stated schedule is a minimum of 30–40 hours per week. Compensation is $14.00–$15.00 per hour.

Hounds Town Atlanta - Smyrna offers dog daycare, overnight boarding, grooming and bathing services, retail, and pet taxi services. Its facility includes play areas and overnight suites, and it groups dogs according to size, temperament, and play style.

Requirements

• Experience in dog daycare, pet care, or animal handling.
• Leadership skills and the ability to manage a team effectively.
• Strong communication and customer-service skills.
• Knowledge of dog behavior and safety protocols.
• Ability to multitask and work in a fast-paced environment.
• Must be able to work weekends and holidays.
• Must be available on call for operations.
• Must be able to handle chaotic environments.
• Must be proactive and bring new ideas.
• Must be able to take constructive criticism.
• Pursuing a bachelor's degree or postgraduate studies (wording in posting: “Pursing bachelors or post graduate”).
• Client relations.

Responsibilities

• Supervise daily daycare operations and ensure staff follow dog-safety, cleanliness, and customer-service protocols.
• Monitor dog behavior and intervene when necessary to maintain a safe play environment.
• Train and support staff on dog handling, customer interactions, and daycare procedures.
• Communicate with pet parents, address concerns, provide updates, and deliver customer service.
• Manage schedules for daycare activities, including feeding, medication administration, and playgroup assignments.
• Maintain facility cleanliness in accordance with sanitation protocols.
• Handle administrative tasks such as check-ins, payments, and record-keeping.
• Open or close the facility as required by shift responsibilities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed