Shift Lead - Cranford

Montclair Hospitality•Cranford, NJ

3d•$21 - $25

About The Position

Ani is a growing restaurant group serving ramen and operating full-service restaurants in New Jersey and New York. The Shift Lead trains, leads, and coaches front-of-house employees to uphold Ani’s cultural and operational standards. The role helps ensure sanitation compliance, communicates operational needs with employees and upper management, and supports a professional, collaborative workplace. The Shift Lead manages dine-in, takeout, and delivery business and opens and/or closes the restaurant as the floor supervisor, overseeing service and restaurant operations.

Requirements

Experience leading a team.
Experience providing excellent customer service in a fast-paced environment.
Positive attitude and ability to work well under pressure with bussers, cooks, and other staff.
Ability to perform high-quality work while unsupervised.
Ability to handle money accurately and operate a point-of-sale system.
Ability to work in a fast-paced environment and deliver orders in a timely manner.

Nice To Haves

Bilingual ability is preferred.
Two years of restaurant experience preferred.
Two years of customer service experience preferred.

Responsibilities

Train, lead, and coach front-of-house employees to ensure Ani’s cultural and core standards are met.
Ensure compliance with company sanitation standards and local, state, and federal regulations.
Communicate with employees and upper management to ensure operational needs are met.
Work harmoniously and professionally with co-workers and supervisors.
Manage business flow across dine-in, takeout, and delivery sales channels.
Open and/or close the restaurant as the floor supervisor, responsible for service and restaurant operations.