Shift Lead – Car Wash

WashU Carwash•Plainfield, IL
•$16 - $21•Onsite

About The Position

WashU Car Wash is a modern express car wash company focused on delivering a fast, high-quality, and environmentally responsible car wash experience. Founded in 2017 in Plainfield, Illinois, WashU uses advanced technology and water-recycling systems to help conserve resources while providing a superior clean. The Shift Lead oversees daily operations and supports team performance during assigned shifts. The role helps ensure efficient operations, high-quality service, and an exceptional customer experience. Shift Leads guide team members, uphold company processes, and contribute to a positive, fast-paced, team-oriented environment. No prior car wash experience is required; on-site training is provided.

Requirements

  • Strong leadership, communication, and interpersonal skills.
  • Ability to work in a fast-paced, team-oriented environment while maintaining high service standards.
  • Customer-focused mindset and ability to resolve issues professionally and efficiently.
  • Detail-oriented, with the ability to manage operations and transactions accurately.
  • Reliable and punctual, with flexibility to work weekends and holidays as needed.
  • Physically able to operate car wash equipment and perform general cleaning and maintenance tasks.
  • No prior car wash experience is required; on-site training is provided.

Nice To Haves

  • Prior leadership or supervisory experience is preferred.

Responsibilities

  • Lead and support daily operations during assigned shifts, ensuring efficiency and quality standards.
  • Supervise team members, assign tasks, and provide coaching.
  • Deliver excellent customer service by addressing questions and concerns and resolving issues.
  • Promote and upsell memberships and premium services.
  • Monitor equipment and wash processes, and report or address issues as needed.
  • Maintain a clean, safe, and organized facility.
  • Perform basic operational tracking, including sales, cars serviced, and incidents, and support inventory needs.

Benefits

  • Flexible scheduling.
  • Free car washes.
  • Opportunity to earn commission on monthly wash membership sales.
  • Commission and bonuses; listed compensation is $16–$18 per hour with OTE of $21+ per hour.
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