About The Position

The Shift Lead supports multi-unit retail shops inside Sky Harbor Airport and is expected to be passionate about supporting the team. The role requires excellent customer service, effective communication, strong interpersonal and organizational skills, and the ability to motivate others. The Shift Lead must be a self-starter who can prioritize multiple tasks and adapt to unexpected situations. The position operates in a team-oriented environment with various shifts throughout the year.

Requirements

  • High school diploma or equivalency required.
  • Ability to work various shifts in a 7/365 team-oriented environment.
  • Excellent customer service skills and ability to communicate effectively in English.
  • Strong interpersonal and organizational skills, with the ability to motivate others.
  • Self-starter able to prioritize various tasks and adapt to unexpected situations simultaneously.
  • Proficiency in reading, writing, mathematics, cash handling, and reporting.
  • Ability to pass the Federal Criminal History Records Check, Paradies Background Check, and applicable Department of Transportation requirements.
  • Ability to stand for long periods and work in environments with varying temperatures.
  • Ability to lift a minimum of 40 lbs. and perform essential job functions such as standing, bending, reaching, climbing a ladder, and walking long distances.

Nice To Haves

  • Bachelor’s degree preferred.
  • Computer literacy and working knowledge of MS Office preferred.

Benefits

  • Bonus Program
  • Medical Benefits (for full time positions)
  • Company Paid Time Off
  • Associate recognition Programs
  • Merchandise and dining discounts
  • Transportation and parking space assistance
  • Career advancement opportunities
  • Fun Work Environment
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