Shift Lead (EveryDay Weed)
About The Position
The Shift Lead is a non-supervisory retail role that supports the Store Director and Assistant Manager in keeping store operations running smoothly. The role helps ensure compliance with policies, procedures, and operational guidelines while contributing to an exceptional customer experience and the overall success of the dispensary. The Shift Lead provides customer assistance and product guidance, responds to inquiries and concerns, helps maintain a clean and organized store, and supports returns and exchanges. The role also assists with cash handling and transactions, including staff training, cash reconciliation, reporting, register audits, and improving procedures. In addition, the Shift Lead contributes to product quality and safety, inventory organization and accuracy, promotions, supply-chain monitoring, and analysis of product trends and customer preferences. Duties and time allocations may vary with business needs. This full-time position is at the Every Day Weed location in Pecos, Colorado. Stores operate seven days a week, with hours varying by location, and the schedule varies according to business needs. The role requires lifting 25 pounds or more multiple times per day and obtaining and maintaining an active Colorado Marijuana Enforcement Division (MED) badge.
Requirements
- High school diploma or equivalent.
- Must be at least 21 years of age.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment.
- Proficiency in cash handling and accurate basic math calculations.
- Reliable, punctual, and possesses a strong work ethic.
- Ability to lift 25 pounds or more multiple times per day.
- Ability to obtain and maintain an active Marijuana Enforcement Division (MED) badge in Colorado.
- Ability to work a schedule that varies according to business needs, including nights, weekends, and holidays.
Nice To Haves
- Previous experience in a retail or customer service role is preferred.
- Knowledge of cannabis and its products is a plus.
Responsibilities
- Provide customers with a friendly, welcoming experience and assistance as needed.
- Offer product information and guidance, answer questions, and help customers find suitable products.
- Address customer inquiries and concerns and work toward customer satisfaction.
- Maintain a clean and organized store environment.
- Collaborate with the team to suggest improvements based on customer feedback.
- Assist with customer returns and exchanges.
- Support staff training on proper cash-handling and transaction procedures.
- Work with colleagues on daily cash reconciliation and reporting.
- Collaborate with the finance department to improve cash flow and financial efficiency.
- Participate in routine cash register audits.
- Help refine and simplify cash-handling procedures.
- Assist colleagues with advanced cash register functions.
- Contribute to product quality and safety standards.
- Support product organization for restocking and accessibility.
- Collaborate with the inventory management team to maintain accurate inventory levels.
- Assist with in-store promotions and sales strategies to manage inventory.
- Monitor supply-chain performance and identify process improvement opportunities.
- Collaborate with team members to report and analyze product trends and customer preferences.
- Perform additional duties as needed to support store operations.
Benefits
- Medical, dental, and vision coverage.
- Short-term and long-term disability coverage.
- Health savings account (HSA) and flexible spending account (FSA).
- Dependent care benefits.
- Voluntary life insurance.
- Employee assistance program (EAP).
- 401(k) match.
- Paid time off.
- Employee discounts.
- Competitive pay and tips.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
