Shift Lead - Coraopolis (PA0504)
About The Position
ModWash is seeking a Shift Lead to support daily operations at a car wash location. The role includes opening and closing responsibilities, delivering a high-quality customer experience, and working with the team to increase membership sales. The Shift Lead explains package options and membership savings to customers, helps them choose a suitable option, and promotes a clean, safe, and welcoming site. The position also involves maintaining and troubleshooting on-site equipment, supporting employee productivity and safety, and ensuring compliance with company policies and legal requirements.
Requirements
- Passion for serving others.
- Strong customer service skills; previous sales experience is a plus.
- Outgoing, energetic personality and excellent communication skills.
- Strong interpersonal skills.
- Ability to motivate and encourage teammates in a fast-paced environment.
- Ability to work a flexible schedule, including evenings and weekends.
- Ability to work outdoors in all weather conditions and seasons.
- Ability to stand for extended periods or the entire work shift.
- Physical ability to bend, stoop, squat, kneel, reach, and step to perform job duties.
- Ability to carry, lift, push, pull, and move up to 25 pounds.
- Alertness and ability to maneuver around moving vehicles and equipment.
- Ability to respond quickly to sounds, move safely over uneven terrain and in confined spaces, and see clearly and respond to dangerous situations.
Nice To Haves
- Previous sales experience.
Responsibilities
- Deliver friendly, high-quality customer service and greet customers warmly.
- Present and sell ModWash packages and unlimited wash memberships, explaining their benefits and helping guests choose appropriate options.
- Engage with customers before and after their wash to support customer satisfaction.
- Collaborate with and encourage the team to meet sales goals.
- Perform opening and closing site responsibilities when scheduled.
- Maintain site standards of service.
- Maintain on-site equipment and troubleshoot when needed.
- Help oversee employee productivity, breaks, and safety.
- Seek ways to improve the business.
- Ensure compliance with legal requirements and company policies and procedures.
- Keep facilities clean and presentable.
- Remain mobile and engaged with team members and customers at the pay station, tunnel entrance, and vacuum lot.
Benefits
- Base pay plus commission for the top three membership plans sold.
- Paid training and coaching.
- Free employee car washes.
- Fun, team-oriented work environment.
- Career advancement opportunities.
- 401K match.
- Medical, dental, and vision insurance options.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
