Part-Time Shift Lead - Fort Worth, TX

Dutch Bros • Fort Worth, TX

1d • Onsite

About The Position

As a Shift Lead at Dutch Bros Coffee, you will uphold the company’s vision, culture, and core values on every shift. You will serve as a leader within the shop, communicate feedback to leadership, and take on necessary shift duties so the crew can focus on delivering the company’s core values. The role requires at least 20 hours of availability per week and a flexible schedule that may include early mornings, evenings, and weekends.

You will lead the experience for Broistas and customers, manage shift readiness and execution, model and teach Broista fundamentals, and support the Shop Manager and Shop Lead with shop operations. Shift Leads are expected to communicate effectively, be available for shifts and shop meetings, and demonstrate the Broista and Shift Lead leadership expectations.

Compensation is $11.00 plus tips. Qualifying candidates may be eligible for relocation compensation if accepting an offer that requires relocation; the amount varies based on total relocation distance and other variables.

Requirements

• No disciplinary action within the past 90 days; disciplinary action is defined as a coaching conversation resulting in formal documentation with signatures.
• Successfully completed the most recent flowcheck with a score of at least 90% and on time.
• Obtain and maintain a Food Handler Permit or Certification as required by state or local regulations.
• Complete, pass, and maintain mandatory certificates, training, and knowledge tests under Dutch Bros standards and applicable company policies and federal, state, and local regulations.
• Available to work a minimum of 20 hours per week, with a flexible schedule that may include early mornings, evenings, and weekends.
• Demonstrate all Broista Levels of Leadership expectations, including anchors and level-up arrows.
• Communicate effectively, demonstrate strong effort and skill, maintain high emotional intelligence, and be resilient and optimistic.

Nice To Haves

• Six months of Broista experience at Dutch Bros is preferred.

Responsibilities

• Cultivate the Dutch Bros atmosphere and standards on shift, ensure Broistas meet expectations, and help solve shift problems.
• Manage shifts by preparing Broistas for specials and promotions and ensuring they have the right energy and attitude for customers.
• Model and meet all expectations of the Broista role, including drink and operational fundamentals.
• Train new Broistas operationally and culturally in a fun-loving, mind-blowing environment, covering all aspects of the Manifesto.
• Support the Shop Manager and Shop Lead with delegated shop duties.
• Set up the next shift by counting tills, preparing bank deposits, restocking products, putting inventory away, and meeting cleanliness standards.
• Communicate with the manager and share wins and improvement opportunities with shop leaders.
• Attend mandatory meetings, know available resources, and follow company policies and procedures in the Shift Lead Field Guide and Employee Handbook.
• Communicate appropriate information to leaders and communicate expectations to the crew while on shift.
• Be available to work Shift Lead shifts and attend shop meetings and culture-building events.

Benefits

• Free Dutch Bros swag
• Free coffee per Employee Drink Policy
• Paid volunteer hours
• Employee Assistance Program
• Access to a Financial Wellness Platform
• 401(k) eligibility after 1 year of employment
• Education Benefit Program after 1 year of employment
• Qualifying candidates may be eligible for relocation compensation when accepting a job offer that requires relocation

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: No Education Listed