Shift Lead - Cranford

Montclair Hospitality•Cranford, NJ

About The Position

Ani is a growing restaurant group operating full-service restaurants in New Jersey and New York. The Shift Lead trains, leads, and coaches front-of-house employees to ensure Ani’s cultural and core standards are met. The role ensures compliance with company and applicable local, state, and federal sanitation standards, communicates with employees and upper management to meet operational needs, and works professionally with coworkers and supervisors. The Shift Lead manages business flow across dine-in, takeout, and delivery channels. As the floor supervisor, this position opens and/or closes the restaurant and is responsible for all aspects of service and restaurant operations. The work takes place in a casual dining restaurant.

Requirements

Experience leading a team.
Experience providing excellent customer service in a fast-paced environment.
Positive attitude and ability to work well under pressure with bussers, cooks, and other staff.
Ability to perform high-quality work while unsupervised.
Ability to handle money accurately and operate a point-of-sale system.
Ability to work in a fast-paced environment and deliver orders in a timely manner.

Nice To Haves

Bilingual ability preferred.
Two years of restaurant experience preferred.
Two years of customer service experience preferred.

Responsibilities

Train, lead, and coach front-of-house employees to ensure established Ani cultural and core standards are met.
Ensure compliance with company and local, state, and federal sanitation standards.
Communicate with employees and upper management to ensure operational needs are met.
Work harmoniously and professionally with coworkers and supervisors.
Manage business flow across dine-in, takeout, and delivery sales channels.
Open and/or close the restaurant as the floor supervisor, responsible for service and restaurant operations.